Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Monitoring Cloud Services. Design a customized dashboard that encompasses all the services you depend on, ensuring you are notified promptly when any issues arise. Stay informed about your essential services with our all-in-one Unified Dashboard. You can subscribe to the services that matter to you and easily check their current statuses on a dedicated dashboard. Utilize our fullscreen option to display the dashboard on a larger screen or TV, allowing for continuous monitoring of your critical services. Unified Notifications. Get instant alerts via Email or Slack whenever there are problems with your services, and integrations with platforms such as PagerDuty, Webhooks, and Microsoft Teams will be available soon. Our system monitors hundreds of cloud services for any issues, providing real-time updates from popular cloud service providers directly onto a unified dashboard. Additionally, we notify you when your services experience disruptions. Tailor your personal dashboard for a consolidated view of all your essential services in one location, and receive timely alerts whenever those services encounter challenges. This ensures that you can maintain oversight and quickly respond to any issues affecting your operations.

Description

Software crafted for collaborative operations facilitates the automation of customer insights reporting and the seamless transfer of cases to internal teams. It enhances organizational focus on critical, recurring user challenges while enabling the creation of tailored dashboards for specific types of issues. Gather all relevant cases and contextual data related to any problem faced by customers, allowing teams to work collaboratively from a unified interface to resolve issues efficiently. Evaluate customer sentiment on particular topics and move beyond traditional metrics like NPS and CSAT to assign monetary value to specific issues. Thematic insights aid in addressing ongoing customer problems more swiftly, enabling you to quickly group cases that exemplify any issue needing resolution. OmniPanel integrates information from your support system and associated data sources to streamline your operations, ensuring you never have to recreate the same report again. Customize customer experience dashboards targeting the unique challenges of your organization, allowing them to operate automatically without further intervention. Say goodbye to the monotonous task of tracking warranty claims, production errors, missing items, or other customer obstacles, as this solution simplifies the process significantly. Additionally, by harnessing these tools, teams can enhance their response times and improve overall customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SendGrid Yes 
Apigee Yes 
Attentive No 
Cloudinary Yes 
Fastly Yes 
Freshdesk No 
GitHub Yes 
Gorgias No 
InsightAppSec Yes 
Intercom No 
Kustomer No 
New Relic Yes 
PagerDuty Yes 
Returnly No 
ShipStation No 
Shopify No 
Slack Yes 
Zendesk No 
imgix Yes 

Integrations

SendGrid Yes 
Apigee No 
Attentive Yes 
Cloudinary No 
Fastly No 
Freshdesk Yes 
GitHub No 
Gorgias Yes 
InsightAppSec No 
Intercom Yes 
Kustomer Yes 
New Relic No 
PagerDuty No 
Returnly Yes 
ShipStation Yes 
Shopify Yes 
Slack No 
Zendesk Yes 
imgix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rediim

Country

New Zealand

Website

dostatus.com

Vendor Details

Company Name

OmniPanel

Founded

2020

Country

United States

Website

www.omnipanel.io/product

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications No 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Alternatives

Alternatives

SendQuick Cloud Reviews

SendQuick Cloud

SendQuick