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Description
Tailored specifically for tour companies operated by owners, this all-inclusive booking and ticketing system seamlessly integrates with food and beverage services as well as point-of-sale modules. It manages multiple daily schedules and offers flexible booking options for both groups and individual passengers, allowing several travelers to be included in one reservation while facilitating specialized operations at the Tour Desk. The system also accommodates allotments directed toward agents and wholesalers, generates passenger manifests, and provides in-depth statistics for sales and market analysis categorized by geography, source, market type, agents, wholesalers, reservation categories, and tour codes. Moreover, rapid check-in processes are designed to ensure that customer arrivals are efficient and set a positive tone for the tour experience. Customizable configurations for seating, beds, bunks, and dining arrangements are included, alongside essential financial modules such as General Ledger, Accounts Payable, and Payroll for crew scheduling. This system delivers comprehensive solutions for both operational and management needs, along with seamless software and hardware integration, and emphasizes collaborations only with partners known for their excellence in advanced technology. The focus on innovation ensures that tour companies can thrive in a competitive landscape while maintaining high standards of service.
Description
Roeville t4 is an advanced tour management and reservation platform created specifically for coach tour operators looking to manage bookings, customer communications, routing, and financial operations from a single system. Powered by the SAP Advantage Database Server, the software delivers the scalability, security, and performance required to support large passenger volumes and complex tour operations across the travel industry. The platform handles every stage of the customer journey, from initial enquiries and reservations to payment processing, documentation, reporting, and post-booking management. Integrated with Roeville’s WebRes e-commerce solution, t4 enables customers and travel agents to book holidays and excursions online using computers, smartphones, and tablet devices. The system includes extensive operational tools such as rooming lists, interchange routing, seat planning, hotel contracting, loyalty programs, voucher management, travel insurance handling, and marketing data extraction capabilities. Businesses can also generate financial reports, monitor sales activity in real time, process payments through multiple gateways, and integrate with Sage accounting systems for improved financial management. t4 supports multi-brand and multi-branch operations, allowing companies to manage different business units from one centralized environment while maintaining separate branding and merchant accounts. The software also features a comprehensive audit trail, automated scheduling tools, SMS and email marketing integrations, and advanced routing applications for operational planning. Users benefit from customizable reporting tools and SQL-based data extraction features that make it easier to analyze booking trends, customer history, and business performance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dmensions
Founded
1980
Country
Australia
Website
www.dmensions.com/tour.html
Vendor Details
Company Name
Roeville Computer Systems
Website
www.roeville.com
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
No
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
No
Coach Booking
Yes
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
