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features
design
support

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Write a Review

Description

Omnichannel retail CRM enhances brand interactions with consumers across both physical and online platforms through data-informed marketing strategies. Established in the thriving startup ecosystem of San Pedro Valley, our B2B technology firm has been transforming brand-consumer relationships since 2008. Our innovative platform empowers brands to manage their customer relationships more effectively by unifying all sales channels, whether in-store or online, providing a comprehensive view of each consumer's shopping journey. This integration allows brands to leverage demographic and behavioral insights for targeted messaging, ensuring impactful communication across various channels including email, SMS, mobile push notifications, browser alerts, Facebook custom audiences, and direct sales interactions. By adopting this approach, brands can significantly enhance their engagement and drive sales, ultimately leading to a more loyal customer base.

Description

Leverage the power of your personal computer to efficiently establish and oversee your online shop, while utilizing cloud capabilities to handle orders, customer interactions, and marketing efforts from any location. ShopFactory is the pioneering DIY eCommerce platform designed to enhance your selling experience, specifically crafted since 1995 for individual entrepreneurs and small enterprises. Experience reduced wait times and increased sales with ease, as no specialized skills are required to get started. With over half of online consumers frequently using mobile devices like smartphones and tablets for their shopping, your ShopFactory store is automatically optimized to cater to these users, ensuring a seamless shopping experience. This means you can focus on growing your business while the technology takes care of the details.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eway No 
Facebook No 
Gmail No 
Google Calendar No 
Google Cloud Security Command Center Yes 
Google Sheets No 
Instagram No 
Mollie No 
Slack No 
Trello No 
Typeform No 
Windcave No 
X (Twitter) No 
Zapier No 

Integrations

Eway Yes 
Facebook Yes 
Gmail Yes 
Google Calendar Yes 
Google Cloud Security Command Center No 
Google Sheets Yes 
Instagram Yes 
Mollie Yes 
Slack Yes 
Trello Yes 
Typeform Yes 
Windcave Yes 
X (Twitter) Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49.95 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dito

Country

Brazil

Website

www.dito.com.br/

Vendor Details

Company Name

ShopFactory

Founded

1995

Country

Australia

Website

www.shopfactory.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management No 
Customer Accounts Yes 
Data Security Yes 
Email Marketing No 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management No 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Alternatives

Alternatives

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