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Description

Omnichannel retail CRM enhances brand interactions with consumers across both physical and online platforms through data-informed marketing strategies. Established in the thriving startup ecosystem of San Pedro Valley, our B2B technology firm has been transforming brand-consumer relationships since 2008. Our innovative platform empowers brands to manage their customer relationships more effectively by unifying all sales channels, whether in-store or online, providing a comprehensive view of each consumer's shopping journey. This integration allows brands to leverage demographic and behavioral insights for targeted messaging, ensuring impactful communication across various channels including email, SMS, mobile push notifications, browser alerts, Facebook custom audiences, and direct sales interactions. By adopting this approach, brands can significantly enhance their engagement and drive sales, ultimately leading to a more loyal customer base.

Description

MAXMA, a cloud-based customer loyalty software, is best suited to retail and ecommerce businesses. 1. Ready-to-use loyalty software to track and burn customer bonuses in conjunction with your store PoS system 2. Flexible customer segmentation using various combinations of filters 3. All-in-one marketing communication platform (sms/push/e-mail/calls) 4. Built-in mechanism to enable auto-funnels that are based on customer behaviour with communication instruments 5. Referral system that allows loyal customers to become brand advocates 6. All your promotional discounts, coupons, and events can be managed from one platform using multiple filters and rules 7. To achieve extraordinary results with omnichannel effect, combine your retail channel and e-com. 8. A unique QR-code, which can be placed on any surface, is a great way to capture leads in print, press and indoor/outdoor advertising.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Epos Now No 
Google Cloud Security Command Center Yes 
Hype No 
Microsoft Dynamics 365 No 
Salesforce No 
Shopify No 

Integrations

Epos Now Yes 
Google Cloud Security Command Center No 
Hype Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$260/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dito

Country

Brazil

Website

www.dito.com.br/

Vendor Details

Company Name

MAXMA

Founded

2015

Country

Moldova

Website

maxma.com/en

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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