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Description
Promise. Deliver. Delight.
The leading solution provider of right-time delivery management software, DispatchTrack helps top brands around the world power successful deliveries 180 million times a year. Since 2010, our scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our AI-powered routing engine ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
Description
Utilizing AI for scheduling, route optimization, and customer communication enhances operational efficiency. It also facilitates the collection of feedback and online reviews, which are crucial for managing reputation and evaluating product performance. Additionally, tailored upselling strategies are developed based on customers' recent buying behaviors and interactions. Our intelligent chat system streamlines customer engagements, creating meaningful connections that encourage repeat purchases and inspire detailed reviews. Custom campaigns can be designed based on delivery feedback and customer interactions. A chat widget integrated into the website aids in transforming potential leads into sales discussions, while an automated upsell feature leverages purchase history for better customer targeting. Furthermore, comprehensive analytics and tracking for campaigns and responses provide valuable insights into overall performance and customer engagement trends. All of these elements work together to create a more cohesive and profitable customer journey.
API Access
Has API
API Access
Has API
Integrations
Agiliron
InfinityX
Microsoft Access
NetSuite
RETAILvantage
SAP Sales Cloud
STORIS
Salesforce
TylerNet POS Software
VL OMNI
Integrations
Agiliron
InfinityX
Microsoft Access
NetSuite
RETAILvantage
SAP Sales Cloud
STORIS
Salesforce
TylerNet POS Software
VL OMNI
Pricing Details
DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DispatchTrack
Founded
2010
Country
Worldwide
Website
www.dispatchtrack.com/
Vendor Details
Company Name
Package.AI
Founded
2016
Country
Israel
Website
www.package.ai/
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
GPS Tracking
Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling