Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DispatchDirect serves as a comprehensive platform for handling call reception, dispatching, invoicing, and generating reports. This system enables digital dispatching by connecting with all major motor clubs to manage service requests, relay estimated arrival times, and automatically populate the Dispatch Board with call details upon receiving the purchase order. Additionally, it features integrated accounting functionalities, allowing invoices to be sent via email to clients, as well as facilitating payment processing and application, inclusive of credit card transactions. With its user-friendly interface, DispatchDirect streamlines operations and enhances overall efficiency for businesses in the service industry.
Description
Roadside stands as the premier case management software globally, with a consistent commitment to enhancing organizational efficiency. Designed specifically by and for mechanics, our primary aim is to maintain Roadside's user-friendly nature. We are dedicated to making Roadside feel uniquely yours; thus, we empower our users to personalize the software with their own colors and logos. Our workflow system ensures that operators access real-time information, and with live updates, we guarantee that customers receive precisely the assistance they require. The case manager is engineered with a focus on boosting productivity. Recognizing the value of statistics, we equip operators with insightful data whenever necessary, including metrics such as monthly case counts, the types of cases that consume the most time, and total sales figures, which further enhance decision-making and operational effectiveness. By continuously evolving and responding to user feedback, we strive to deliver an exceptional experience that aligns with the diverse needs of our customers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RangerSST
Founded
2000
Country
United States
Website
www.rangersst.com
Vendor Details
Company Name
JG Software
Founded
2014
Country
Sweden
Website
www.roadside.nu/
Product Features
Fleet Management
Dispatch Management
Yes
Employee Management
Yes
Fuel Management
Yes
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
No
Inventory Management
No
Maintenance Management
Yes
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
Yes
Work Order Management
Yes
Towing
Billing & Invoicing
No
Client Management
No
Commission Management
No
Fleet Management
No
Fuel Management
No
Lot Management
No
Maintenance Management
No
Routing
No
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
No
Customer Database
Yes
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
Yes
Order Management
No
Routing
Yes
Scheduling
No
Vehicle Tracking
Yes
Product Features
Towing
Billing & Invoicing
Yes
Client Management
Yes
Commission Management
No
Fleet Management
Yes
Fuel Management
No
Lot Management
No
Maintenance Management
Yes
Routing
No