Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
DispatchDirect serves as a comprehensive platform for handling call reception, dispatching, invoicing, and generating reports. This system enables digital dispatching by connecting with all major motor clubs to manage service requests, relay estimated arrival times, and automatically populate the Dispatch Board with call details upon receiving the purchase order. Additionally, it features integrated accounting functionalities, allowing invoices to be sent via email to clients, as well as facilitating payment processing and application, inclusive of credit card transactions. With its user-friendly interface, DispatchDirect streamlines operations and enhances overall efficiency for businesses in the service industry.
Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RangerSST
Founded
2000
Country
United States
Website
www.rangersst.com
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Product Features
Fleet Management
Dispatch Management
Yes
Employee Management
Yes
Fuel Management
Yes
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
No
Inventory Management
No
Maintenance Management
Yes
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
Yes
Work Order Management
Yes
Towing
Billing & Invoicing
No
Client Management
No
Commission Management
No
Fleet Management
No
Fuel Management
No
Lot Management
No
Maintenance Management
No
Routing
No
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
No
Customer Database
Yes
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
Yes
Order Management
No
Routing
Yes
Scheduling
No
Vehicle Tracking
Yes
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
Yes