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Description
Dispatch Hawk is a user-friendly field service management solution designed specifically for small trade businesses seeking the organizational benefits of larger systems without the associated complexities. Tailored for various trades including electricians, plumbers, HVAC technicians, landscapers, cleaners, handymen, general contractors, and many others, Dispatch Hawk enables users to easily quote jobs, schedule technicians, track materials and labor, and streamline payment processes, all while avoiding the cumbersome nature of platforms like ServiceTitan and Jobber.
Featuring intuitive tools and efficient workflows, Dispatch Hawk provides affordable pricing that caters to small teams, ensuring accuracy in every task. Users can quickly generate professional quotes, convert them into jobs seamlessly, monitor actual job expenses, manage inventory, oversee scheduling, and issue precise invoices, encompassing all the essentials needed for smooth business operations.
Whether you operate solo or are part of an expanding team, Dispatch Hawk equips you to maintain organization, present a polished image, and ensure your daily operations run effortlessly. With its simplicity and effectiveness, this platform empowers you to focus more on your craft and less on administrative burdens.
Description
PoolCRM is a customer relationship management tool specifically designed for pool service businesses by someone who previously owned a pool company. While route management systems like Skimmer and Pool Brain manage daily operations, PoolCRM focuses on customer engagement: capturing leads, finalizing quotes, and maintaining account management.
Key features include:
- Automatic text responses to missed calls within 10 seconds from the company's designated number.
- A structured follow-up automation for quotes on days 1, 3, 7, and 14 until a customer responds.
- Solicitation of Google reviews after each job completion, accompanied by a feedback filter.
- An integrated inbox for two-way texting, website chat, and messages from the Google Business Profile.
- A lead management pipeline consisting of stages: New, Contacted, Quoted, Won, and Lost.
- Seasonal marketing campaigns tailored for pool openings, closings, and filter cleaning services.
- A 60-day win-back messaging strategy for accounts that have been canceled.
- Comprehensive reporting capabilities covering missed calls, quotes, and customer reviews.
- Compatibility with Zapier and webhooks, allowing integration with Skimmer, Pool Brain, Jobber, and QuickBooks.
Designed for small to medium-sized pool service companies operating one to ten trucks, it seamlessly integrates with existing routing software and can be set up by the vendor within three business days, making it an efficient solution for enhancing customer relationship management. This innovative approach not only boosts productivity but also significantly improves customer satisfaction through timely communication and follow-up.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$15.99/month
Free Trial
Yes
Free Version
No
Pricing Details
$297 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dispatch Hawk
Founded
2025
Country
United States
Website
dispatchhawk.com
Vendor Details
Company Name
PoolCRM
Founded
2024
Country
United States
Website
thepoolcrm.com
Product Features
Carpet Cleaning
Billing & Invoicing
No
Customer Management
No
Dispatch Management
No
Equipment Tracking
No
Mobile Access
No
Online Booking
No
Scheduling
No
Work Order Management
No
Cleaning Services
Billing & Invoicing
No
Client Management
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Mobile Access
No
Payroll Management
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Service History Tracking
No
Work Order Management
No
Electrical Contractor
Billing & Invoicing
No
Commercial / Industrial
No
Contract Management
No
Customer Database
No
Electronic Signature
No
Mobile Access
No
Quotes / Estimates
No
Scheduling
No
Time Tracking
No
Work Order Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Garage Door
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Dispatch Management
No
Equipment Tracking
No
Inventory Management
No
Job Costing
No
Scheduling
No
Warranty Tracking
No
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Lawn Care
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Employee Management
No
Equipment Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service Dispatch
No
Pest Control
Billing & Invoicing
No
Customer Service History
No
Dispatch Management
No
Fleet Management
No
Inventory Control
No
Mobile Access
No
Pest Activity Tracking
No
Pesticide Usage Tracking
No
Property Layouts
No
Quotes / Estimates
No
Scheduling
No
Plumbing
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Pool Service
Billing & Invoicing
No
Chemical Readings
No
Customer Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Work Order Management
No
Roofing
Aerial Measurement
No
Billing & Invoicing
No
Checklists & Inspections
No
Commercial / Industrial
No
Dispatch Management
No
Lead Management
No
Photo Capture
No
Quotes / Estimates
No
Scheduling
No
Work Order Management
No
Security System Installer
Billing & Invoicing
No
Customer Management
No
Document Imaging
No
Inventory Management
No
Job Costing
No
Lead Management
No
Quotes / Estimates
No
Scheduling
No
Work Order Management
No
Product Features
Pool Service
Billing & Invoicing
No
Chemical Readings
No
Customer Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives
