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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dispatch Direct equips your business with comprehensive tools to effectively oversee your Field Service activities, such as scheduling, maintenance contracts, customer equipment management, invoicing, and more. The extensive customization options ensure that the system can be adapted to meet the specific needs and demands of your organization. Additionally, sharing operational information seamlessly throughout your company enhances collaboration. With personalized data grids and reports, analyzing your business processes becomes both swift and straightforward, enabling better decision-making. This level of flexibility and efficiency ultimately drives your organization's success in a competitive landscape.

Description

Streamline the management of all resources within your organization using a user-friendly construction scheduling and dispatch software that enables your dispatcher to monitor equipment, crews, tools, and rentals efficiently. HCSS Dispatcher serves as a digital scheduler and locator, providing an innovative alternative to traditional magnet boards while enhancing existing workflows and boosting overall visibility throughout your organization. If you’re in search of a construction dispatch solution that allows for meticulous tracking of assets at every location, prepares for job site requirements ahead of time, coordinates necessary moves, or reduces equipment rental costs, then HCSS Dispatcher is the ideal choice for you. This software empowers dispatchers to effectively manage labor, equipment, crews, tools, inventory, material orders, and much more all within a single system. Additionally, with its comprehensive reporting and notification features, everyone in your organization can stay informed about the developments at each job site, ensuring a smooth operational flow in your construction scheduling and dispatching processes. Ultimately, implementing HCSS Dispatcher can lead to improved efficiency and productivity across your construction projects.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clue No 
HCSS No 

Integrations

Clue Yes 
HCSS Yes 

Pricing Details

$4,995 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dispatch Direct

Founded

1998

Country

United States

Website

www.dispatchdirect.com

Vendor Details

Company Name

HCSS

Founded

1986

Country

United States

Website

www.hcss.com/products/dispatching-software/

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access No 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management No 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access No 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access No 
Routing No 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking No 
Technician Management Yes 
Work Order Management No 

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