Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.

Description

Gather the contextual insights necessary to enhance user-centric decision-making. This adaptable tool is designed for a variety of applications beyond traditional diary studies. It facilitates prototype evaluations, competitive assessments, exploratory product discovery, supplemental fieldwork, and shopalongs. The range of methodologies that teams can utilize with Diary is virtually limitless. Affordable and agile fieldwork insights empower you to initiate your study with a simple press of a button, returning to a platform filled with valuable results. Diary provides you with immersive data collection at precisely the right moment, allowing for convenient review at your leisure. Transform your research challenges into meaningful action items with impactful findings from dscout. Utilize robust in-platform analysis tools to easily tag, filter, and synthesize data. Share your findings with stakeholders and foster empathy through personal video feedback. The entire process, from initiation to delivery, is seamless and efficient. You can even identify your most articulate participants using our innovative machine-learning feature that measures expressiveness, ensuring you capture the best insights possible. This comprehensive approach guarantees that your research efforts yield significant and actionable outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
TestingTime

Integrations

Desktop.com
TestingTime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Discuss.io

Founded

2012

Country

United States

Website

discuss.io

Vendor Details

Company Name

dscout

Founded

2011

Country

United States

Website

dscout.com/diary

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Video Interviewing

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

Alternatives

Alternatives

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VidPopup

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Dovetail

Dovetail Research
VidPopup Reviews

VidPopup

Atlas Web Solutions