Average Ratings 4 Ratings

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Average Ratings 0 Ratings

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Description

Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.

Description

Within a day, you can obtain video responses from your desired consumer demographic by selecting from a pre-screened nationwide panel in the US. Start by identifying your target audience using 12 available demographic filters, and then incorporate your own custom screening questions to ensure relevance. All panelists have been vetted for their ability to articulate their thoughts effectively. After that, simply input the questions you wish to pose to your audience and you'll begin receiving recorded video responses in just minutes. Utilize our integrated tools to sift through and evaluate your findings, making it easy to share insights with your team or clients. This process allows you to test and refine ideas for advertising, messaging, branding, packaging, and more during every phase of your creative development. Additionally, you can swiftly gather consumer feedback on product concepts, which can significantly decrease the time it takes to bring unique products to market. Ultimately, this approach provides you with valuable insights directly from your target consumers, enabling you to craft messaging and content that truly resonates and drives conversions. Engaging with consumers in their own voices enhances your understanding of their preferences and needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desktop.com Yes 

Integrations

Desktop.com No 

Pricing Details

Flexible
Free Trial No 
Free Version No 

Pricing Details

$10
per reply
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Discuss.io

Founded

2012

Country

United States

Website

discuss.io

Vendor Details

Company Name

QualNow

Founded

2017

Country

United States

Website

qualnow.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Market Research

Benchmarking No 
Compensation Management Yes 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis No 
Survey Management No 

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis Yes 
Quantitative Content Analysis Yes 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

Video Interviewing

Archiving Yes 
Candidate Portal Yes 
Feedback Management Yes 
Invitations Yes 
One-on-One Interviews Yes 
Panel Interviews Yes 
Practice Sessions Yes 
Question Bank Yes 
Recording Yes 
Scoring Yes 
Virtual / Pre-Recorded Interviews Yes 

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