Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.
Description
You can improve your priorities by using a feedback portal, research repository and meeting recording.
Our vision is to accelerate innovation globally by creating a new standard for product discovery. We help our customers build great products by using feedback, interviews, sales, support and support.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Desktop.com
Yes
Google Meet
No
Intercom
No
Linear
No
Slack
No
Zapier
No
Zoom
No
viaSocket
No
Integrations
Desktop.com
No
Google Meet
Yes
Intercom
Yes
Linear
Yes
Slack
Yes
Zapier
Yes
Zoom
Yes
viaSocket
Yes
Pricing Details
Flexible
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Discuss.io
Founded
2012
Country
United States
Website
discuss.io
Vendor Details
Company Name
Productlane
Country
Germany
Website
productlane.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Market Research
Benchmarking
No
Compensation Management
Yes
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
No
Survey Management
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
Yes
Qualitative Comparative Analysis
Yes
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
No
Text Analytics
Yes
User Research Analysis
Yes
Video Interviewing
Archiving
Yes
Candidate Portal
Yes
Feedback Management
Yes
Invitations
Yes
One-on-One Interviews
Yes
Panel Interviews
Yes
Practice Sessions
Yes
Question Bank
Yes
Recording
Yes
Scoring
Yes
Virtual / Pre-Recorded Interviews
Yes
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
Yes
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
No