Average Ratings 4 Ratings

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Average Ratings 0 Ratings

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Description

Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.

Description

PingPong streamlines your product research process by connecting you with users globally for interviews. With our Instant panel, you'll have access to a vast network of tens of thousands of testers worldwide. Scheduling is effortless; simply indicate your availability, and we will arrange the interviews to fit your calendar. Forget about the hassles of software installations and video calls; our platform includes built-in video conferencing—just log in at the time of your interview. You can easily review all your research findings in one centralized location and share insights with your team. After each interview, we ensure that testers receive their payments without any hassle, eliminating the need for you to manage outgoing transactions. Conducting user interviews and tests has never been easier. PingPong is designed to cover every aspect of your remote UX research requirements, from recruiting testers to processing payments. Discover your ideal research participants from our extensive pool of over 130,000 users, making your research both efficient and comprehensive. With PingPong, you can focus more on insights and less on logistics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Transcribe No 
Desktop.com Yes 
Dropbox No 
Google Cloud Platform No 
Microsoft 365 No 
Ouriginal No 
PayPal No 
Wise No 
Zapier No 

Integrations

Amazon Transcribe Yes 
Desktop.com No 
Dropbox Yes 
Google Cloud Platform Yes 
Microsoft 365 Yes 
Ouriginal Yes 
PayPal Yes 
Wise Yes 
Zapier Yes 

Pricing Details

Flexible
Free Trial No 
Free Version No 

Pricing Details

€90 per credit
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Discuss.io

Founded

2012

Country

United States

Website

discuss.io

Vendor Details

Company Name

PingPong

Founded

2017

Country

United Kingdom

Website

www.hellopingpong.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Market Research

Benchmarking No 
Compensation Management Yes 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis No 
Survey Management No 

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis Yes 
Quantitative Content Analysis Yes 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

Video Interviewing

Archiving Yes 
Candidate Portal Yes 
Feedback Management Yes 
Invitations Yes 
One-on-One Interviews Yes 
Panel Interviews Yes 
Practice Sessions Yes 
Question Bank Yes 
Recording Yes 
Scoring Yes 
Virtual / Pre-Recorded Interviews Yes 

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