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Description
Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.
Description
Our exclusive platform has been developed by a team of researchers alongside in-house developers at incling. We provide access to a comprehensive suite of tools that are designed to be user-friendly, engaging, and secure. You have the flexibility to select your own URL, customize colors, and create unique branding, ensuring that participants feel appreciated and comfortable. The setup process for our platform can be completed in under 24 hours, allowing for quick deployment. Our dedicated team of community specialists is on hand to assist you throughout the entire process. This platform is compatible with all devices and adjusts seamlessly to any screen size, eliminating barriers related to downloads or operating system limitations, which facilitates the collection of real-time feedback. Features such as liking, sharing, and live chat, along with centralized notifications, are included to enhance community engagement. The platform offers clear visualizations that make it easy to monitor community activity, send reminders, segment participants, and identify those who deserve rewards using our community management tools. Moreover, you can effortlessly incorporate screeners to recruit participants directly onto the platform and allocate them to specific tasks based on their segments. With these capabilities, organizations can foster a vibrant and interactive community experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Desktop.com
No
Pricing Details
Flexible
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Discuss.io
Founded
2012
Country
United States
Website
discuss.io
Vendor Details
Company Name
Incling
Country
United Kingdom
Website
incling.com/platform/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Market Research
Benchmarking
No
Compensation Management
Yes
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
No
Survey Management
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
Yes
Qualitative Comparative Analysis
Yes
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
No
Text Analytics
Yes
User Research Analysis
Yes
Video Interviewing
Archiving
Yes
Candidate Portal
Yes
Feedback Management
Yes
Invitations
Yes
One-on-One Interviews
Yes
Panel Interviews
Yes
Practice Sessions
Yes
Question Bank
Yes
Recording
Yes
Scoring
Yes
Virtual / Pre-Recorded Interviews
Yes
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
