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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Disclo automates the verification of medical conditions related to employee accommodation requests, ensuring they are both legitimate and necessary. We handle all backend processes, allowing you to focus solely on the interactive dialogue and decision-making regarding requests via the Disclo platform. Say farewell to outdated spreadsheets and non-compliant applications that complicate workplace accommodations. With our comprehensive, HIPAA-compliant platform, you can efficiently collect, manage, and monitor accommodation requests all in one place. As employees return to the office, you may notice an increase in accommodation requests, but Disclo helps you manage this surge without overwhelming your team. By staying proactive in handling requests, you can enhance workforce productivity and achieve greater operational efficiency. Additionally, Disclo’s data analysis and reporting dashboard provides valuable insights into trends and potential gaps within your organization, empowering you to make informed decisions. A satisfied employee base not only boosts overall productivity but also contributes to reducing turnover rates, ultimately benefiting your organization in the long run.

Description

SutiDesk offers a user-friendly online helpdesk software designed to assist customer support across organizations of various sizes. Its intuitive and collaborative interface facilitates quick and effective resolution of customer inquiries, while offering comprehensive oversight of support requests. The platform allows businesses to efficiently manage and monitor support tickets and associated activities all from one central location. With SutiDesk, there is no need for installation, making deployment a breeze. It helps in minimizing both ticket resolution times and overall support expenses. Accessible from any device at any time, it ensures top-tier support ticket management capabilities. Additionally, it enhances customer service efficiency through automated processes for converting emails into tickets and managing customer cases. This tool guarantees consistent support for both new and existing customers while enabling the collection of support tickets from various channels. Furthermore, it allows businesses to deliver personalized assistance to their clientele, making it a fully equipped solution that scales with organizational growth. SutiDesk not only streamlines operations but also fosters stronger customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now Yes 
BambooHR Yes 
Charlie HR Yes 
Dayforce Yes 
Freshteam Yes 
JumpCloud Yes 
Justworks Yes 
Keka HR Yes 
Lucca Yes 
Okta Yes 
PayCaptain Yes 
Personio Yes 
Proliant Yes 
Sage HR Yes 
Sapling Yes 
Square Payroll Yes 
UKG Pro Yes 
UKG Ready Yes 
intelliHR Yes 

Integrations

ADP Workforce Now No 
BambooHR No 
Charlie HR No 
Dayforce No 
Freshteam No 
JumpCloud No 
Justworks No 
Keka HR No 
Lucca No 
Okta No 
PayCaptain No 
Personio No 
Proliant No 
Sage HR No 
Sapling No 
Square Payroll No 
UKG Pro No 
UKG Ready No 
intelliHR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Disclo

Founded

2020

Country

United States

Website

www.disclo.com

Vendor Details

Company Name

SutiSoft

Country

United States

Website

www.sutisoft.com/helpdesk-software/

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) No 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management Yes 
Issue Tracking Yes 
Quality Assurance Management No 
Routing Yes 
Self Service Portal Yes 
Social Media Monitoring Yes 
Survey Management Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

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