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Average Ratings 0 Ratings

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features
design
support

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Description

Leverage our network of specialists and cutting-edge AI technology to provide outstanding customer service on a large scale. By doing so, you can decrease contact center activities by as much as 80%, enhance customer satisfaction by up to 20%, and achieve substantial annual savings. Our platform hosts a vast pool of experts who not only assist in training our algorithms but also contribute to crafting responses and providing real-time support to customers. It is essential for AI systems to learn how to interpret and address customer needs accurately. Our specialists review each customer interaction, which significantly improves our algorithms' comprehension of inquiries and the best methods to assist. As information can quickly become outdated, simply having a chatbot is insufficient; many face challenges in obtaining adequate content. Our experts are dedicated to continuously creating updated responses, which are rigorously vetted through peer review, ensuring that we can adapt to new questions and the evolution of issues. In today's fast-paced environment, customers demand exceptional service around the clock, a challenge that is difficult to meet with limited human resources. Moreover, the agility of our experts allows us to stay ahead of customer expectations and provide timely solutions.

Description

Upshot is a protocol that employs appraisal games to encourage individuals to provide honest responses to subjective inquiries. Its inaugural product focuses on facilitating an effective price-discovery mechanism for NFTs by compensating experts for their truthful evaluations, thereby creating new opportunities for specialists and paving the way for innovative DeFi primitives. Upshot One operates as a question-and-answer protocol that utilizes a novel area of mechanism design known as peer prediction, which is intended to motivate users to answer questions with integrity. The protocol's goal is to consistently and effectively match genuine responses to queries, enhancing various exciting applications, including efficient price discovery for niche assets, decentralized insurance, governance, content curation, and beyond. As a modular system, Upshot One can be adapted for use in multiple key sectors, with the efficient price discovery of NFTs representing its initial deployment. Furthermore, the flexibility of the protocol ensures that it can evolve to meet the demands of future use cases as the ecosystem develops.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Directly

Founded

2011

Country

United States

Website

directly.com

Vendor Details

Company Name

Upshot

Website

upshot.io

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Alternatives

Alternatives

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