Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Online surveys offer a means to streamline data collection, significantly cutting down both time and costs involved. They help mitigate transcription errors and come equipped with functionalities that enhance the survey experience, such as controlling the flow of questions, randomizing options, and incorporating gamification elements to maintain participant interest. Respondents can complete these surveys from the comfort of their own environments and have the flexibility to use various devices, including smartphones, tablets, laptops, and desktop computers. Additionally, some web survey platforms provide tools for managing Computer Aided Telephone Interviewing (CATI), facilitating community discussions, creating surveys in multiple languages, scripting, collaborating with teams, and conducting mixed-mode surveys that incorporate mobile and tablet formats. These features collectively contribute to a more efficient and engaging survey process for both creators and participants.
Description
Understanding the essential requirements of researchers to enhance their data gathering methods and maximize interviewer efficiency while maintaining high data integrity was our priority. Consequently, we developed the PRO-T-S® predictive dialing system, designed to effortlessly connect your interviewers, CATI systems, and telecommunication processes. This modular telephony solution offers smooth compatibility with various CATI frameworks, enabling a range of study-specific dialing options that can be adjusted according to your phone room's demands. With its adaptable dialing modes, users can operate across diverse locations, projects, CATI interfaces, and telephony setups. Notably, PRO-T-S typically recoups its cost in less than a year, and frequently achieves this in just six months. By significantly reducing system expenses and enhancing labor efficiency, PRO-T-S not only boosts productivity but also drives revenue and profit growth for your operations. As a result, implementing this system can transform the way your team approaches data collection and interviewer performance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1400.00/one-time
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dipolar
Founded
1998
Country
Australia
Website
www.dipolar.com.au
Vendor Details
Company Name
Marketing Systems Group
Founded
1987
Country
United States
Website
www.m-s-g.com
Product Features
360 Degree Feedback
Dashboard
No
Feedback / Surveys
No
Progress Tracking
No
Question Library
Yes
Rater Selection
No
Self Service Portal
Yes
Supports External Reviewers
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
Yes
Question Branching
No
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No