Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

DingTalk, a cutting-edge teamwork application developed by Alibaba Group, serves as a robust communication and collaboration platform embraced by countless businesses and organizations. Leveraging state-of-the-art mobile and cloud technologies, DingTalk offers a suite of features including messaging, voice and video calls, workflow management, and office automation tailored for teams and companies of varying sizes. Users can effortlessly initiate chats or voice and video conferences, as well as secure group discussions, thanks to its integrated enterprise address book. As a comprehensive all-in-one teamwork solution, DingTalk provides an array of tools for effective collaboration, such as group chats based on a company directory, tracking message read/unread statuses, sharing team documents, and converting messages into tasks, meetings, or notifications. Additionally, the platform simplifies task management, allowing users to organize their tasks, meetings, and events with ease while synchronizing their local calendar events into a cohesive schedule view. This multifaceted approach ensures that teams can operate more efficiently and stay connected in today's fast-paced work environment.

Description

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat No 
AstrBot Yes 
Bika.ai Yes 
Bird No 
Bytebase Yes 
CDK Global No 
CrashSight Yes 
Gogs Yes 
Google Business Messages No 
Hyland RPA Yes 
Insocial No 
Instagram No 
QwenWork Yes 
Rambox Yes 
Salesforce No 
Shift Yes 
Telegram No 
Twilio No 
Viber No 
WhatsApp No 

Integrations

Apple Business Chat Yes 
AstrBot No 
Bika.ai No 
Bird Yes 
Bytebase No 
CDK Global Yes 
CrashSight No 
Gogs No 
Google Business Messages Yes 
Hyland RPA No 
Insocial Yes 
Instagram Yes 
QwenWork No 
Rambox No 
Salesforce Yes 
Shift No 
Telegram Yes 
Twilio Yes 
Viber Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alibaba

Country

United States

Website

us.alibabacloud.com

Vendor Details

Company Name

Saysimple

Founded

2014

Country

Netherlands

Website

saysimple.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Messaging

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing No 
Groups / Channels Yes 
Payments Yes 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

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