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Description
Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.
Description
An online ordering system designed specifically for restaurants can enhance your business. Open Dining's platform enables you to increase your order volume, boost ticket sizes, and cultivate a loyal customer base through efficient online ordering and delivery services. Regardless of your experience level—whether you're well-versed in order and delivery or just beginning this thrilling adventure—we provide comprehensive support throughout the entire process, from initiation to sales and management. Our team is dedicated to ensuring your success and growth in the competitive food service industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Focus POS
No
Lavu
No
Lightspeed Restaurant
No
OVVI POS
No
Oracle MICROS POS
No
PAR POS
No
POSitouch
No
SpeedLine Pizza POS
No
Integrations
Focus POS
Yes
Lavu
Yes
Lightspeed Restaurant
Yes
OVVI POS
Yes
Oracle MICROS POS
Yes
PAR POS
Yes
POSitouch
Yes
SpeedLine Pizza POS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dines App Ltd.
Founded
2016
Country
United Kingdom
Website
dines.co.uk
Vendor Details
Company Name
Paytronix Systems
Founded
2001
Country
United States
Website
opendining.com
Product Features
Bar POS
Cash Drawer Management
No
Employee Management
No
Gift Card Management
No
Inventory Control
No
Loyalty Program
No
Separate Checks
No
Split Checks
No
Tips Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
Yes
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
No
