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Description
Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.
Description
Self-service kiosks empower customers by allowing them to manage their own experiences, whether it’s through self-ordering, self-checkout, or visitor check-in. Elo provides a wide range of adaptable and modular products that enable businesses to design innovative solutions responsive to evolving consumer behaviors. From a compact computing unit or a touchscreen to a fully developed self-service system, Elo has the capabilities to meet diverse needs. Collaborating with various industry partners—including kiosk manufacturers, independent software vendors, payment processors, and value-added resellers—Elo is committed to helping you craft an effective self-service kiosk. By delivering an interactive platform with captivating visuals and a multitude of options, you can significantly enhance the customer experience with reduced wait times and improved order accuracy. Furthermore, for loyal customers, offering tailored menu items, complimentary add-ons, and exclusive promotions can foster repeat visits and strengthen customer loyalty. Ultimately, Elo's solutions not only streamline operations but also create a more engaging and satisfying experience for users.
API Access
Has API
No
API Access
Has API
No
Integrations
Deyafa POS
No
Epson TrueOrder KDS
No
Flooid
No
Nas.io
No
OfficeSpace Software
No
Vita Mojo
No
Integrations
Deyafa POS
Yes
Epson TrueOrder KDS
Yes
Flooid
Yes
Nas.io
Yes
OfficeSpace Software
Yes
Vita Mojo
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dines App Ltd.
Founded
2016
Country
United Kingdom
Website
dines.co.uk
Vendor Details
Company Name
Elo Touch Solutions
Country
United States
Website
www.elotouch.com
Product Features
Bar POS
Cash Drawer Management
No
Employee Management
No
Gift Card Management
No
Inventory Control
No
Loyalty Program
No
Separate Checks
No
Split Checks
No
Tips Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
