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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.

Description

Telemarketr is a user-friendly and highly customizable SMS platform designed specifically for businesses seeking greater flexibility and control over their marketing efforts via SMS. You can either utilize Telemarketr right away or tailor it to align with your specific business needs. It allows for the integration of your current marketing and automation tools, enhancing your operational efficiency. Customers can effortlessly link their existing Twilio account with Telemarketr, making it a versatile choice for SMS marketing. This platform is crafted to fit seamlessly into your company's operations, and to address some common inquiries, it is available as a one-time license software solution. In the near future, there are plans to introduce a more conventional SaaS version of Telemarketr. By leveraging your current Twilio account, you gain the advantage of Twilio's competitive pricing at $0.0075 per SMS message. Additionally, the ability to customize the platform ensures that your SMS campaigns can evolve as your business grows, providing ongoing value and adaptability.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 Yes 
Ada Yes 
Amazon Connect Yes 
Amazon Lex Yes 
Avaya Cloud Office Yes 
Capacity Yes 
Drift Yes 
Genesys Cloud CX Yes 
Google Analytics Yes 
Intercom Yes 
Kik Yes 
Kore.ai Yes 
Medallia Yes 
Microsoft Bot Framework Yes 
Oracle Digital Assistant Yes 
Qualtrics XM Platform Yes 
QuestionPro Yes 
Salesforce Yes 
Twilio Yes 
Yellow.ai Yes 

Integrations

8x8 No 
Ada No 
Amazon Connect No 
Amazon Lex No 
Avaya Cloud Office No 
Capacity No 
Drift No 
Genesys Cloud CX No 
Google Analytics No 
Intercom No 
Kik No 
Kore.ai No 
Medallia No 
Microsoft Bot Framework No 
Oracle Digital Assistant No 
Qualtrics XM Platform No 
QuestionPro No 
Salesforce No 
Twilio No 
Yellow.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dimension Labs

Country

United States

Website

www.dimensionlabs.io

Vendor Details

Company Name

Telemarketr

Founded

2017

Country

United States

Website

www.telemarketr.com

Product Features

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization No 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

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