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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.

Description

Forcepoint Data Classification utilizes advanced Machine Learning (ML) and Artificial Intelligence (AI) to enhance the precision of classifying unstructured data, thereby boosting your team's productivity, minimizing false alerts, and improving data loss prevention. By harnessing AI-driven insights, this approach revolutionizes data classification, allowing for precise and efficient categorization of data on a large scale. With the most extensive range of data types covered in the industry, it enhances operational efficiency and simplifies compliance, while also providing superior protection for organizational data assets. This solution accelerates the data classification process, leading to a decrease in false positives and allowing teams to focus more on genuine data security threats. Forcepoint equips organizations to discover, classify, monitor, and safeguard their data through a comprehensive suite of data security tools. Moreover, it offers a holistic perspective on unstructured data throughout the organization, ensuring no critical information is overlooked. Ultimately, this capability empowers businesses to respond swiftly and effectively to data management challenges.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect Yes 
Amazon Lex Yes 
Capacity Yes 
Cognigy.AI Yes 
Genesys Cloud CX Yes 
Google Analytics Yes 
Intercom Yes 
Kik Yes 
Kore.ai Yes 
Medallia Yes 
Microsoft Bot Framework Yes 
OpenAI Yes 
Oracle Digital Assistant Yes 
Qualtrics XM Platform Yes 
QuestionPro Yes 
Rasa Yes 
Salesforce Yes 
Slack Yes 
X (Twitter) Yes 
Yellow.ai Yes 

Integrations

Amazon Connect No 
Amazon Lex No 
Capacity No 
Cognigy.AI No 
Genesys Cloud CX No 
Google Analytics No 
Intercom No 
Kik No 
Kore.ai No 
Medallia No 
Microsoft Bot Framework No 
OpenAI No 
Oracle Digital Assistant No 
Qualtrics XM Platform No 
QuestionPro No 
Rasa No 
Salesforce No 
Slack No 
X (Twitter) No 
Yellow.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dimension Labs

Country

United States

Website

www.dimensionlabs.io

Vendor Details

Company Name

Forcepoint

Country

United States

Website

www.forcepoint.com/product/forcepoint-data-classification

Product Features

Product Features

Data Discovery

Contextual Search No 
Data Classification No 
Data Matching No 
False Positives Reduction No 
Self Service Data Preparation No 
Sensitive Data Identification No 
Visual Analytics No 

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