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Average Ratings 0 Ratings
Description
Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.
Description
Etlworks is a cloud-first, all-to-any data integration platform. It scales with your business. It can connect to databases and business applications as well as structured, semi-structured and unstructured data of all types, shapes, and sizes.
With an intuitive drag-and drop interface, scripting languages and SQL, you can quickly create, test and schedule complex data integration and automation scenarios.
Etlworks supports real time change data capture (CDC), EDI transformations and many other data integration tasks. It works exactly as advertised.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon
No
Amazon Connect
Yes
Avaya Cloud Office
Yes
Azure API Apps
No
CData Drivers
No
Facebook Messenger
Yes
Genesys Cloud CX
Yes
Google Analytics
Yes
Intercom
Yes
Kik
Yes
Integrations
Amazon
Yes
Amazon Connect
No
Avaya Cloud Office
No
Azure API Apps
Yes
CData Drivers
Yes
Facebook Messenger
No
Genesys Cloud CX
No
Google Analytics
No
Intercom
No
Kik
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Business plan starts from $600 per month
Enterprise plan starts from $900 per month
Enterprise plan starts from $900 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dimension Labs
Country
United States
Website
www.dimensionlabs.io
Vendor Details
Company Name
Etlworks
Founded
2016
Country
United States
Website
etlworks.com
Product Features
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
No
Big Data
Collaboration
No
Data Blends
No
Data Cleansing
Yes
Data Mining
Yes
Data Visualization
No
Data Warehousing
Yes
High Volume Processing
Yes
No-Code Sandbox
No
Predictive Analytics
No
Templates
No
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Data Extraction
Disparate Data Collection
Yes
Document Extraction
Yes
Email Address Extraction
Yes
IP Address Extraction
Yes
Image Extraction
Yes
Phone Number Extraction
Yes
Pricing Extraction
Yes
Web Data Extraction
Yes
ETL
Data Analysis
No
Data Filtering
No
Data Quality Control
No
Job Scheduling
No
Match & Merge
No
Metadata Management
No
Non-Relational Transformations
No
Version Control
No
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes