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support

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Description

Revolutionize your operations across various sectors by leveraging AI and Automation to establish an Autonomous Enterprise that enhances resilience, assures quality, and elevates the customer experience. Digitate’s ignio addresses your operational challenges, enabling the transition to an Agile, Resilient, and Autonomous Enterprise. Organizations can swiftly adapt to changes, embark on digital transformations, and foster innovation to thrive in competitive landscapes. By utilizing ignio, you can shift your IT and business operations from a reactive stance to a proactive one, propelling you toward the ability to ‘Predict, Prescribe, and Prevent.’ Discover how enterprises can enhance their business and IT operational strategies to forge a path into an Autonomous Enterprise. Begin your transformation journey from Traditional to Automated and ultimately to Autonomous Operations. With the power of AI and Machine Learning, Autonomous Operations empower businesses to minimize manual intervention, seamlessly adapt to both business and IT shifts with lower costs, and prioritize innovation as a core focus. This strategic shift not only optimizes efficiency but also positions organizations to thrive in an ever-evolving landscape.

Description

Enhance your cloud operation workflow through a unified platform that encompasses all production events, governance of runbooks, automation, operational processes, and in-depth analytics. Designed to elevate productivity, it empowers every team member to attain greater outcomes. Whether you're managing on-premises infrastructure or leveraging cloud-native solutions, whether you are a scaling startup or a large multinational corporation, XiteiT alleviates the challenges associated with the daily intricacies of your cloud operations team. It serves as a comprehensive CloudOps orchestration and automation solution that consolidates all monitoring, productivity tools, and associated automation systems within an organization. By centralizing all cloud operational tasks, you achieve complete observability and operational uniformity, leveraging current personnel and processes to enhance incident response and production management effectiveness. Furthermore, it fosters operational transparency, allowing for prioritized decision-making and significantly shortening remediation times, thus streamlining your cloud operations for optimal efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cherwell Software Yes 
Cloudera Yes 
Gmail No 
Google Cloud Platform Yes 
Jenkins No 
Microsoft Azure Yes 
Neo4j Yes 
PagerDuty Yes 
SAP ERP Yes 
Slack No 
TriBuild No 
Twilio No 
Veracode Yes 

Integrations

Cherwell Software No 
Cloudera No 
Gmail Yes 
Google Cloud Platform No 
Jenkins Yes 
Microsoft Azure No 
Neo4j No 
PagerDuty No 
SAP ERP No 
Slack Yes 
TriBuild Yes 
Twilio Yes 
Veracode No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Digitate

Founded

2015

Country

United States

Website

digitate.com

Vendor Details

Company Name

XiteiT

Founded

2017

Country

Israel

Website

www.xiteit.com/product/

Product Features

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging No 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Workload Automation

Alerts / Notifications No 
Audit Trails No 
Business Process Management No 
Cross-Platform Scheduling No 
Dashboard No 
Data Analysis / Visualization No 
Event-Triggers No 
Load Balancing No 
Resource-Based Scheduling No 
Robotic Process Automation (RPA) No 
Workflow Foundation Support No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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