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features
design
support

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Description

Introducing a comprehensive guest experience platform that encompasses the entire guest journey, from the initial planning stage to the conclusion of their stay, all accessible through a single web application. This versatile platform seamlessly integrates various services, including restaurants, transportation options, food delivery, attractions, bike rentals, and other booking systems, making everything easily available in one location. As a result, guests will have all the resources they need at their fingertips throughout their visit. They can check in ahead of time and obtain essential information about their stay even before they set foot on the property, allowing them to eagerly anticipate their experience. For managing restaurant reservations and various enjoyable activities, you can utilize different software solutions that can be effortlessly connected to your DigitalGuest platform by simply adding the software's link behind the relevant buttons. To ensure the integration of a wide array of services and to extend the utility of DigitalGuest into other sectors, we have implemented an open API. Regardless of the point in the guest journey, guests can easily access all pertinent information related to their stay, ensuring a smooth and enjoyable experience from start to finish. This innovative approach not only enhances guest satisfaction but also streamlines the management process for hospitality providers.

Description

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Infor CRM Yes 
Agilysys Lodging Management System No 
Clock PMS+ Yes 
FreedomPay No 
Google Pay No 
Guestline Yes 
Kwentra Yes 
Lightspeed Retail No 
Mews Yes 
Nitesoft Yes 
OCTOPUS PSIM Yes 
Oracle Cloud Infrastructure No 
RoomRaccoon Yes 
SIHOT Yes 
Sirvoy Yes 
Spectra Yes 
Stayntouch PMS Yes 
Ucommerce Yes 
apaleo Yes 

Integrations

Infor CRM Yes 
Agilysys Lodging Management System Yes 
Clock PMS+ No 
FreedomPay Yes 
Google Pay Yes 
Guestline No 
Kwentra No 
Lightspeed Retail Yes 
Mews No 
Nitesoft No 
OCTOPUS PSIM No 
Oracle Cloud Infrastructure Yes 
RoomRaccoon No 
SIHOT No 
Sirvoy No 
Spectra No 
Stayntouch PMS No 
Ucommerce No 
apaleo No 

Pricing Details

€1 per month
Free Trial No 
Free Version No 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DigitalGuest

Country

Denmark

Website

digitalguest.com

Vendor Details

Company Name

IRIS

Founded

2006

Country

United Kingdom

Website

www.iris.net/guest-apps

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