Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
Description
When consulting with our sales and lettings clients about their primary obstacles, the evolving expectations of users consistently ranks as a key concern. Historically, the property sector's focus on completing deals often relegated technology to a secondary priority; however, it has now become a vital factor in enhancing customer service. As an estate agent, it's essential to have a system that you can customize to fit your operations while ensuring seamless integration without the burden of managing multiple platforms. Your team also seeks an easy-to-use solution that mirrors the aesthetic and functionality of top-tier brands they are familiar with, accessible on any device at any time. Agencies should partner with a provider that not only comprehends the nuances of the market but is also well-versed in technology solutions. By leveraging a user interface that reflects the standards of leading consumer brands, you can elevate your service. Additionally, consider utilizing white label MRI Sales and Lettings to further enhance your branding and market presence, ensuring a competitive edge in a challenging industry. This approach not only meets the demands of your team but also aligns with the expectations of your clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
Yes
Google Sheets
Yes
MRI Software
No
Magento
Yes
OneShot
Yes
Salesforce
Yes
Shopify
Yes
Zendesk
Yes
Integrations
Google
No
Google Sheets
No
MRI Software
Yes
Magento
No
OneShot
No
Salesforce
No
Shopify
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Vendor Details
Company Name
MRI Software
Founded
1971
Country
United States
Website
www.mrisoftware.com/uk/products/sales-and-lettings/
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Real Estate Agency
Calendar Management
Yes
Client / Property Matching
Yes
Client Database
No
Commission Management
No
Contact Management
Yes
Contract Management
No
Email Marketing
No
Flyer / Catalog Printing
No
Lead Management
Yes
Listing Management
Yes
Property Database
No
Website Management
No