Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DigitalDesk is a service desk solution tailored for freelancers and digital agencies, offering essential tools that enable you to provide excellent customer support to your clients, ensuring they receive timely assistance when needed. With its user-friendly interface and efficient features, DigitalDesk helps streamline the support process, enhancing client satisfaction and engagement.
Description
Skyline Lite is a readily available software solution tailored for SME service providers, with a full implementation process that can be completed in just a few days. It consists of various modules that address every facet of service management, making it a straightforward yet all-encompassing tool that can evolve alongside your business needs. By integrating both workshop and field service functions, it facilitates proactive management of services, optimizes workforce efficiency, simplifies operations, and identifies potential areas for cost reduction. The mobile workforce app provides real-time updates from field personnel, ensuring adherence to best practices and delivering a uniform experience for all clients. Moreover, the inclusion of direct client portals for booking, tracking, and reporting dashboards not only cuts down on expenses but also serves as an effective marketing resource for engaging both existing and prospective customers. This versatility makes Skyline Lite not just a tool for today, but a partner in your growth journey.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Bitbucket
Yes
GitHub
Yes
GitLab
Yes
Microsoft Teams
Yes
Slack
Yes
Integrations
Bitbucket
No
GitHub
No
GitLab
No
Microsoft Teams
No
Slack
No
Pricing Details
$18.99/month
$12.75/month if billed annually
Free Trial
No
Free Version
Yes
Pricing Details
$67.52 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DigitalDesk Solutions
Founded
2021
Country
United Kingdom
Website
digitaldesk.app
Vendor Details
Company Name
Skyline Software
Country
United Kingdom
Website
www.skylinesoftware.com/skyline-lite/
Product Features
Agile Project Management Tools
Backlog Management
No
Feedback Management
No
Gantt/Timeline View
No
Kanban Board
No
Prioritization
No
Request Management
No
Resource Management
No
Retrospectives Management
No
Status Tracking
No
Supports Scrum
No
Team Management
No
Template Management
No
Workflow Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
Kanban
Collaboration Tools
No
Dependency Tracking
No
KPI Monitoring
No
Milestone Tracking
No
Multi-Board
No
Prioritization
No
Project Planning
No
Roadmapping
No
Supports Scrum
No
Task Management
No
Time Tracking
No
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
No
Product Features
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
No