Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

Digital Wrench is a Repair Order Software that VMT Software has developed for repair shop businesses. Digital Wrench can be used to streamline your processes and reduce paperwork, regardless of whether you own an auto repair shop or a motorcycle or ATV shop or a boat repair shop. Digital Wrench includes repair order tracking, inventory management and invoice history. It also tracks customer tracking, time tracking. Invoicing, marketing, customer scheduling. Work orders, estimates, and more.

Description

The ecommerce solution integrates seamlessly into your existing website to boost your online business. You can sell B2C, B2B products, services, downloadable items, and even events all in one platform. Integrate CRM and order management to provide excellent customer service. Order and customer management must be seamless and efficient in order to excel in customer service. OrderStorm offers Order Management CRM via a Notes screen at the bottom of each order, product, and vendor page. You can provide excellent customer service by putting action items in work queues and keeping a complete list of notes. This is not a complete CRM package, but it was created to help you manage your daily interactions between customers and suppliers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

First Touch Payment Solutions No 
Plastic Card ID No 
Repair Shop Solutions Yes 
SendGrid No 
Twilio No 

Integrations

First Touch Payment Solutions Yes 
Plastic Card ID Yes 
Repair Shop Solutions No 
SendGrid Yes 
Twilio Yes 

Pricing Details

$39.95/month
Purchase Pricing (includes 1 year support and upgrades)
1 computer: $795
Additional LAN Computers: $300

Subscription Pricing (includes support and upgrades
1 computer: $39.95/month
Each additional Lan computer: $20.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VMT Software

Founded

1989

Country

United States

Website

www.workordersoft.com.com

Vendor Details

Company Name

OrderStorm

Founded

2009

Country

United States

Website

www.orderstorm.com

Product Features

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) Yes 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Billing and Invoicing

Billing Portal No 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing Yes 
Invoice History Yes 
Mobile Payments No 
Multi-Currency No 
Online Invoicing Yes 
Online Payments No 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing Yes 
Tax Calculator Yes 

Handyman

Billing & Invoicing Yes 
Dispatch Management No 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Payments No 
Payment Processing No 
Quotes / Estimates Yes 
Time Tracking Yes 
Work Order Management Yes 

Marine

Accounting Management No 
Ballast Table No 
Barcodes Yes 
Boat Maintenance Yes 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling Yes 
Storage Management Yes 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms No 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Task Management Yes 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

Aviation Inventory Management

Aviation Inventory Optimization No 

Billing and Invoicing

Billing Portal No 
Contact Database No 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management No 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing No 
Online Payments No 
Payment Processing No 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Medical Inventory

Barcode Scanning No 
Expiration Date Management No 
Purchasing No 
Reorder Management No 
Supply Management No 
Usage Tracking No 
Vendor Management No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Purchasing

Catalog Management No 
Compliance Management No 
Contract Management No 
Inventory Management No 
Invoice Processing No 
PunchOut No 
Purchase Order Management No 
Requisitions & Approvals No 
Sourcing Management No 
Spend Management No 
Supplier Management No 

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

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