Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Data Driven Digital Twin toolset that allows you to Visualize, Monitor, Optimize and Optimize your operation in Real Time using machine learning and artificial intelligence. Control your SKU, Resource, Automation, Equipment, and Other Costs.
Digital Twin Shadow Technology - Real-Time Visibility & Traceability Digital Twin Studio®, Open Architecture allows it to interact with a variety of RTLS/data systems - RFID BarCode, GPS PLC, WMS EMR ERP, MRP, and RTLS systems.
Digital Twin with AI/Machine Learning - Predictive Analytics, Dynamic Scheduling
Predictive analytics in real-time deliver insights via notifications when issues occur before they happen with state-of-the art Digital Twin Technology
Digital Twin Replay – View past events and set up active alerts. Digital Twin Studio allows you to replay and animate past events in VR, 3D, and 2D.
Digital Twin Live Real-Time Data - Dynamic Dashboards. A drag and drop dashboard builder that allows for unlimited layout possibilities.
Description
Enhance your website and elevate the customer experience with UserReplay, a tool that identifies and addresses customer pain points swiftly. This customer experience platform utilizes machine learning to provide high-quality session replays, offering a wealth of insights about user interactions. It features adaptable, real-time data dashboards customized for the specific workflows of various teams. Through machine learning-driven segments, you can group your most critical sessions effectively. UserReplay's smart segments and dashboards are designed to automatically uncover issues that may be impacting your revenue. Equip every member of your digital teams with tailored, real-time alerts regarding revenue risks that can be sent to their preferred platforms. For instance, if there's a decline in mobile conversions, your Chief Revenue Officer and marketing teams will be notified. Similarly, alerts will be sent to your category manager and development teams when new broken links are detected, while your Head of Ecommerce and Customer Service teams will be informed if there is a dip in your personalized CX Score. This proactive approach ensures that potential issues are addressed promptly, helping to maintain a seamless customer experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Boostopia
No
ClickSend
No
ComplianceBoard
No
Gmail
No
Google Analytics
No
Jira
No
Microsoft Teams
No
SQL
Yes
Slack
No
Trello
No
Integrations
Boostopia
Yes
ClickSend
Yes
ComplianceBoard
Yes
Gmail
Yes
Google Analytics
Yes
Jira
Yes
Microsoft Teams
Yes
SQL
No
Slack
Yes
Trello
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CreateASoft
Founded
1992
Country
United States
Website
www.createasoft.com
Vendor Details
Company Name
UserReplay
Founded
2009
Country
United States
Website
userreplay.com
Product Features
Machine Learning
Deep Learning
Yes
ML Algorithm Library
No
Model Training
Yes
Natural Language Processing (NLP)
No
Predictive Modeling
Yes
Statistical / Mathematical Tools
Yes
Templates
No
Visualization
Yes
Manufacturing Intelligence
Aggregation
Yes
Analysis
Yes
Contextualization
No
KPIs
Yes
Propagation
Yes
Visualization
Yes
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No