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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Data Driven Digital Twin toolset that allows you to Visualize, Monitor, Optimize and Optimize your operation in Real Time using machine learning and artificial intelligence. Control your SKU, Resource, Automation, Equipment, and Other Costs. Digital Twin Shadow Technology - Real-Time Visibility & Traceability Digital Twin Studio®, Open Architecture allows it to interact with a variety of RTLS/data systems - RFID BarCode, GPS PLC, WMS EMR ERP, MRP, and RTLS systems. Digital Twin with AI/Machine Learning - Predictive Analytics, Dynamic Scheduling Predictive analytics in real-time deliver insights via notifications when issues occur before they happen with state-of-the art Digital Twin Technology Digital Twin Replay – View past events and set up active alerts. Digital Twin Studio allows you to replay and animate past events in VR, 3D, and 2D. Digital Twin Live Real-Time Data - Dynamic Dashboards. A drag and drop dashboard builder that allows for unlimited layout possibilities.

Description

Enhance your website and elevate the customer experience with UserReplay, a tool that identifies and addresses customer pain points swiftly. This customer experience platform utilizes machine learning to provide high-quality session replays, offering a wealth of insights about user interactions. It features adaptable, real-time data dashboards customized for the specific workflows of various teams. Through machine learning-driven segments, you can group your most critical sessions effectively. UserReplay's smart segments and dashboards are designed to automatically uncover issues that may be impacting your revenue. Equip every member of your digital teams with tailored, real-time alerts regarding revenue risks that can be sent to their preferred platforms. For instance, if there's a decline in mobile conversions, your Chief Revenue Officer and marketing teams will be notified. Similarly, alerts will be sent to your category manager and development teams when new broken links are detected, while your Head of Ecommerce and Customer Service teams will be informed if there is a dip in your personalized CX Score. This proactive approach ensures that potential issues are addressed promptly, helping to maintain a seamless customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Boostopia No 
ClickSend No 
ComplianceBoard No 
Gmail No 
Google Analytics No 
Jira No 
Microsoft Teams No 
SQL Yes 
Slack No 
Trello No 
Zapier No 

Integrations

Boostopia Yes 
ClickSend Yes 
ComplianceBoard Yes 
Gmail Yes 
Google Analytics Yes 
Jira Yes 
Microsoft Teams Yes 
SQL No 
Slack Yes 
Trello Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CreateASoft

Founded

1992

Country

United States

Website

www.createasoft.com

Vendor Details

Company Name

UserReplay

Founded

2009

Country

United States

Website

userreplay.com

Product Features

Machine Learning

Deep Learning Yes 
ML Algorithm Library No 
Model Training Yes 
Natural Language Processing (NLP) No 
Predictive Modeling Yes 
Statistical / Mathematical Tools Yes 
Templates No 
Visualization Yes 

Manufacturing Intelligence

Aggregation Yes 
Analysis Yes 
Contextualization No 
KPIs Yes 
Propagation Yes 
Visualization Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

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