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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Banks implementing an omnichannel approach are witnessing substantial growth in their digital platforms. When customers evaluate various banks, they often consider the rates and fees associated with their offerings, which is a logical step in their decision-making process. However, the emotional reactions sparked by customer interactions with various touchpoints play a crucial role in shaping their preferences, often bypassing logical reasoning. Our touchpoint solutions are designed to not only meet but also surpass the rising expectations of discerning customers. Asseco’s omnichannel banking solutions transform your offerings into engaging experiences that are accessible through both self-service and assisted touchpoints. Thanks to our advanced omnichannel banking technology, our web and mobile user interfaces seamlessly adapt to the devices of each customer. Consistency in digital experience is paramount, as customers anticipate the same user interface and user experience, no matter which banking channel they utilize. Ultimately, delivering a cohesive experience can significantly enhance customer loyalty and satisfaction.

Description

This response is intended for distributors aiming to streamline their sales processes while ensuring a smooth and enjoyable experience for customers, irrespective of the sales channel utilized. It features a functional interface that seamlessly integrates with your existing systems. Our Product Information Management (PIM) solution enables you to create, consolidate, and arrange your product content from one centralized location. With an easy-to-use back office, you can oversee your operations effectively and enhance communication between it and various sales channels. Ensure a seamless collection process and foster effective omnichannel interactions. Additionally, empower your teams with mobile tools designed to deliver an exceptional customer experience and improve your in-store management capabilities, ultimately driving greater satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Asseco Group

Founded

1989

Country

Poland

Website

digitalbanking.asseco.com/digitaledge/

Vendor Details

Company Name

coQliQo

Country

France

Website

www.solucia.fr/coqliqo

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management Yes 
Credit Union No 
Investment Banking Yes 
Multi-Branch Yes 
Online Banking No 
Private Banking Yes 
Retail Banking Yes 
Risk Management No 
Securities Management No 
Transaction Monitoring Yes 

Product Features

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

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