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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Digital Dining serves as the ideal point of sale solution whether you are a hotel restaurant that requires a versatile system for room charges, a bar that demands rapid cash transaction capabilities, or a table service restaurant looking for effective reservation and waitlist management. Enhance the efficiency of your staff to create tailored experiences that cover everything from customer seating and table service to payment processing and retrieving customer data like loyalty card memberships. Bring the convenience of POS functionalities directly to your patrons, thereby optimizing time spent at the bar, on the patio, and at the tables. With portable handheld devices available, servers can swiftly take and submit orders, respond to inquiries, and more effectively promote additional items. Ensure you never run out of your popular offerings while tracking which team members excel in upselling and identifying the meals and promotions that yield the highest profit margins. Gain valuable insights into every crucial element of your restaurant and franchise through customized and comprehensive reporting. Additionally, you have the flexibility to tailor and design your own check, receipt, authorization slip, and preparation layouts, allowing for greater personalization and branding within your establishment. This level of customization can significantly enhance the overall dining experience for both staff and customers alike.

Description

Waittable is an innovative cloud-based waitlist software that streamlines operations, enhances customer experience, drives revenue growth, and brings together Waitlist, Table Management, Reservation Management, and CRM data. Key Features 1. Online Waitlist Management: Reduce wait times by reducing the physical queues and improving your overall dining experience. 2. Real-time updates: Automatic SMS or WhatsApp notifications of wait times and status update keep customers informed and minimize frustration and anxiety. 3. Table Management: Waittable's intuitive system for table management allows you to optimize seating arrangements, reduce waiting times, and increase the number of tables. 4. Customer Notifications: Personalized SMS or email updates keep customers informed about their waiting status, promoting trust and transparency. 5. Reporting and analytics: Data-driven insights can help restaurants optimize their operations, identify trends and make better decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Flipdish Yes 
HubWorks Retail Task Management System Yes 
WISK Yes 

Integrations

Flipdish No 
HubWorks Retail Task Management System No 
WISK No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Menusoft Systems

Founded

1984

Country

United States

Website

www.heartland.us/products/point-of-sale/restaurant/digital-dining

Vendor Details

Company Name

Waittable

Country

United States

Website

waittable.com

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management No 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

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