Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The system allows guests to manage their room environment, stream videos, request services, and perform express checkouts seamlessly. Utilizing an iPad provided by the hotel, guests have the capability to do all this and much more. This advanced system is integrated with the hotel's Property Management, Point of Sales, and Room Management Systems, granting guests real-time access to their billing and enabling them to check out without the hassle of visiting the front desk. Additionally, the Food & Beverage department can send exclusive offers directly to the guests through their tablets, with any orders automatically charged to their account. Moreover, Digivalet enhances the entertainment experience by connecting to cable TV, offering full HD Video on Demand, and providing music options. The user-friendly Apple interface significantly improves the previously cumbersome content access process, allowing guests to effortlessly search for movies by actors, read synopses, and watch trailers before selecting a film to enjoy on their television. This technology not only elevates the guest experience but also streamlines hotel operations, creating a more efficient and enjoyable stay.
Description
Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience.
By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform.
Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.
API Access
Has API
No
API Access
Has API
No
Integrations
FLEXIPASS
No
Front
No
Maestro PMS
No
Stayntouch PMS
No
WebRezPro
No
ZineOne
Yes
Integrations
FLEXIPASS
Yes
Front
Yes
Maestro PMS
Yes
Stayntouch PMS
Yes
WebRezPro
Yes
ZineOne
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DigiValet
Founded
2008
Country
Singapore
Website
digivalet.com
Vendor Details
Company Name
Go Moment
Founded
2010
Country
United States
Website
www.gomoment.com
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No