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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.

Description

SmartExp is a software solution designed to streamline the management of medical records, enabling users to develop tailored record templates that can incorporate various elements such as text, drawings, and images. Users have the flexibility to create an unlimited number of medical file formats to suit their needs. By integrating interactive content and real-time analytics, this robust platform enhances the patient care experience, allowing healthcare providers to engage with patients more effectively. Key advantages include educating and engaging patients, improving health outcomes, enhancing the overall patient experience, attracting new patients, and evaluating patient engagement strategies. The system operates through evidence-based, customizable content that motivates patients to make informed health choices throughout their healthcare journey. Furthermore, SmartExp offers a powerful and scalable platform that automates patient communications and analytics while ensuring compliance with HIPAA regulations through its secure, cloud-based infrastructure that is compatible with any electronic health record (EHR) system. With continuous access to engagement metrics, survey feedback, and patient-reported outcomes, healthcare providers can monitor patient interactions around the clock, ultimately fostering better health management and outcomes. This comprehensive approach to patient engagement not only streamlines workflows but also enriches the overall healthcare experience for both providers and patients alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DifferentKind

Country

United States

Website

www.differentkind.com

Vendor Details

Company Name

UbiCare

Founded

2002

Country

United States

Website

www.ubicare.com

Product Features

Dental

Appointment Management No 
Appointment Reminders No 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning Yes 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

Alternatives

XLDent Reviews

XLDent

Professional Economics Bureau of America