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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.

Description

IBM Phytel offers automated solutions for patient engagement that enhance your resources and effectively boost patient outcomes. These tools help identify gaps in care, prioritize patient engagement, and track progress over time. By increasing the number of appointments made and attended, along with annual wellness checks and telehealth sessions, practices can see notable improvements. The system also aids in enhancing performance on essential quality metrics pertinent to MIPS, PCMH, MSSP, and others. In doing so, it allows staff to dedicate their efforts to other pressing care needs while ensuring patients receive timely and relevant information for optimal care. Compatible with any electronic health record (EHR), IBM Phytel’s solutions facilitate collaboration among patients, providers, and care teams to drive better health outcomes. Through evidence-based communication strategies, the platform aims to promote improved health for high-priority patients. Additionally, it enables the implementation of personalized management campaigns for chronic and preventive care, ensuring proactive patient engagement. By utilizing automated, multi-channel appointment reminders, practices can significantly lower the rate of no-shows, ultimately contributing to more efficient healthcare delivery.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DifferentKind

Country

United States

Website

www.differentkind.com

Vendor Details

Company Name

Phytel, An IBM Company

Founded

1997

Country

United States

Website

www.ibm.com/watson-health/about/phytel

Product Features

Dental

Appointment Management No 
Appointment Reminders No 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Product Features

Population Health Management (PHM)

Analytics Yes 
Cost-of-Care Analysis Yes 
Data Storage Yes 
EMR/EHR Integration Yes 
Patient Engagement Yes 
Patient Identification Yes 
Patient Risk Stratification Yes 
Patient-Reported Outcomes Yes 
Payment Bundling No 
Predictive Alerts Yes 
Test & Treatment Reminders No 
Utilization Tracking Yes 

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