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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Shelves will be restocked automatically once items from AliExpress are taken down, while special orders will be filtered out seamlessly. The logistics channels for orders will be allocated through automation, and intelligent algorithms will determine optimal purchase quantities. Relationships with products will be established automatically, along with continuous tracking of shipment logistics. Delivery times will be extended automatically as needed, and eBay inventory will be replenished without manual intervention. A blacklist containing 650,000 entries will help mitigate fraud risks, ensuring full traceability throughout the operational process. Data exchange will occur across ten major platforms, with a one-click copy feature available for rapid publication. The system will allow for easy switching between Chinese and English, support automatic purchase orders from 1688, and manage disputes, returns, and cancellations efficiently. eBay inventory will be automatically replenished and products will be relisted without hassle. Users will find it simpler to view account details, monitor seller dynamics in real time, and keep track of sales at predetermined intervals. This streamlined process across ten key platforms enhances productivity significantly.

Description

Subivi has been designed to help you effortlessly oversee your entire customer support process with ease and simplicity. Our platform is filled with tools specifically tailored to ensure you can resolve your tickets swiftly while keeping customers happy and inclined to make repeat purchases. Understanding the challenges posed by eBay’s messaging and ticketing system, we offer a solution that allows you to manage all your tickets through Subivi without the need to access eBay directly. You can easily upload shipping labels, process refunds (both full and partial), and update tracking numbers with just a few clicks. Subivi accommodates all of eBay’s ticket categories, including returns, disputes, INS cases, cancellations, and general inquiries. As entrepreneurs, we frequently find ourselves juggling laborious and repetitive tasks, such as repeatedly opening an Excel sheet for template responses, copying customer details, or sending follow-up 'thank-you' messages after each sale. By streamlining these processes, Subivi enables you to focus on more significant aspects of your business, enhancing overall productivity and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

eBay Yes 
AliExpress Yes 
Alibaba Cloud Yes 
Amazon Yes 
Cdiscount Yes 
Lazada Yes 
Mercado Libre Yes 
OZON Yes 
ParcelWILL Yes 
Rakuten Intelligence Yes 
Shopee Yes 
Shopify Yes 
TikTok Yes 
Wish Yes 

Integrations

eBay Yes 
AliExpress No 
Alibaba Cloud No 
Amazon No 
Cdiscount No 
Lazada No 
Mercado Libre No 
OZON No 
ParcelWILL No 
Rakuten Intelligence No 
Shopee No 
Shopify No 
TikTok No 
Wish No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$12 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dianxiaomi

Founded

2014

Country

China

Website

www.dianxiaomi.com/index.htm

Vendor Details

Company Name

Subivi

Founded

2016

Country

Israel

Website

app.subivi.com

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Product Features

Alternatives

Alternatives

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