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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For jewelers in search of an intuitive and accessible CRM solution that can be utilized while on the move, Diamond Relations enables sales professionals to concentrate on selling rather than struggling with a complex system. This platform allows jewelry retailers to effortlessly monitor sales, oversee opportunities, and cultivate customer relationships. Essential for both single and multi-location stores, Diamond Relations CRM enhances opportunity management, empowering sales teams to finalize more transactions by documenting sales interactions, exchanging customer details, and tracking individual progress. By consolidating all customer data into one comprehensive system, Diamond Relations facilitates information sharing across the organization. Each opportunity includes critical details such as sales stage, estimated revenue, likelihood of closure, and other relevant metrics. Additionally, this vital information is prominently displayed on the sales teams' homepage dashboards, ensuring they have a current and comprehensive overview every time they log in. Overall, Diamond Relations stands out as an indispensable tool for jewelry businesses aiming to optimize their sales processes and improve customer engagement.

Description

Jewelry Studio Manager is a specialized CRM designed for custom jewellery studios and jewelers, operating seamlessly with Shopify as well as functioning as an independent web application. It meticulously tracks each commission from the initial inquiry all the way through to final delivery, while also managing client preferences, purchase histories, and scheduling consultations, providing customers with a personalized portal to monitor the progress of their pieces. Additionally, it efficiently manages the tracking of materials, deposits, and repair tickets, streamlining the entire process for users. In contrast to standard sales CRMs, this tool is tailored to the unique needs of the jewellery industry, recognizing essential aspects such as commission lifecycles, ring sizes, metal and stone preferences, as well as valuations and repairs, which means that jewellers can utilize a system that fits their workflow perfectly. This solution is particularly advantageous for independent jewellery studios and retailers that have outgrown basic spreadsheets and notebooks, offering a more sophisticated approach to managing business operations. By focusing on the intricacies of the jewellery trade, it empowers users to enhance efficiency and customer satisfaction in their business practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify No 

Integrations

Shopify Yes 

Pricing Details

$65 per month
Free Trial No 
Free Version No 

Pricing Details

$9.99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Diamond Relations CRM

Website

www.diamondrelationscrm.com

Vendor Details

Company Name

JMS Dev Lab

Country

Ireland

Website

jewelrystudiomanager.com

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management No 
Repair Tracking No 
Supplier Management No 
Wholesaler Management No 

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management No 
Repair Tracking No 
Supplier Management No 
Wholesaler Management No 

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