Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For jewelers in search of an intuitive and accessible CRM solution that can be utilized while on the move, Diamond Relations enables sales professionals to concentrate on selling rather than struggling with a complex system. This platform allows jewelry retailers to effortlessly monitor sales, oversee opportunities, and cultivate customer relationships. Essential for both single and multi-location stores, Diamond Relations CRM enhances opportunity management, empowering sales teams to finalize more transactions by documenting sales interactions, exchanging customer details, and tracking individual progress. By consolidating all customer data into one comprehensive system, Diamond Relations facilitates information sharing across the organization. Each opportunity includes critical details such as sales stage, estimated revenue, likelihood of closure, and other relevant metrics. Additionally, this vital information is prominently displayed on the sales teams' homepage dashboards, ensuring they have a current and comprehensive overview every time they log in. Overall, Diamond Relations stands out as an indispensable tool for jewelry businesses aiming to optimize their sales processes and improve customer engagement.
Description
Our setup and training procedure is crafted to ensure that your store launches effectively from the start. We aim for your shift to the Guild Jeweler system to be seamless, ensuring that your network is both stable and efficient, while also preparing your staff to utilize the system for essential daily operations. Prior to commencing the training, a representative from Guild will collaborate with you to validate the reliability and effectiveness of your store's network. If you have adequately prepared your network in advance, this step may be completed quickly. Conversely, if you prefer to entrust the network configuration to our team, we are more than happy to dedicate the necessary time to install and set up your hardware correctly. The comprehensive training period is typically expected to span 3-4 days. Once your training concludes, the Guild team will remain available to assist you via phone and internet support. Remember, we are always here to address any concerns, regardless of their size. Your success is our priority, and we are committed to ensuring you have the resources you need to thrive.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$65 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Diamond Relations CRM
Website
www.diamondrelationscrm.com
Vendor Details
Company Name
Guild Jeweler Software Solutions
Founded
2001
Country
United States
Website
www.guildjeweler.com
Product Features
Jewelry Store Management
Appraisal Management
No
Commission Management
No
Consignments
No
Customer Purchase History
No
Jewelry Design
No
Marketing Management
No
Multi-Store Management
No
Pricing Management
No
Repair Tracking
No
Supplier Management
No
Wholesaler Management
No
Product Features
Jewelry Store Management
Appraisal Management
Yes
Commission Management
Yes
Consignments
Yes
Customer Purchase History
Yes
Jewelry Design
No
Marketing Management
Yes
Multi-Store Management
Yes
Pricing Management
No
Repair Tracking
Yes
Supplier Management
No
Wholesaler Management
No