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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For jewelers in search of an intuitive and accessible CRM solution that can be utilized while on the move, Diamond Relations enables sales professionals to concentrate on selling rather than struggling with a complex system. This platform allows jewelry retailers to effortlessly monitor sales, oversee opportunities, and cultivate customer relationships. Essential for both single and multi-location stores, Diamond Relations CRM enhances opportunity management, empowering sales teams to finalize more transactions by documenting sales interactions, exchanging customer details, and tracking individual progress. By consolidating all customer data into one comprehensive system, Diamond Relations facilitates information sharing across the organization. Each opportunity includes critical details such as sales stage, estimated revenue, likelihood of closure, and other relevant metrics. Additionally, this vital information is prominently displayed on the sales teams' homepage dashboards, ensuring they have a current and comprehensive overview every time they log in. Overall, Diamond Relations stands out as an indispensable tool for jewelry businesses aiming to optimize their sales processes and improve customer engagement.

Description

Our setup and training procedure is crafted to ensure that your store launches effectively from the start. We aim for your shift to the Guild Jeweler system to be seamless, ensuring that your network is both stable and efficient, while also preparing your staff to utilize the system for essential daily operations. Prior to commencing the training, a representative from Guild will collaborate with you to validate the reliability and effectiveness of your store's network. If you have adequately prepared your network in advance, this step may be completed quickly. Conversely, if you prefer to entrust the network configuration to our team, we are more than happy to dedicate the necessary time to install and set up your hardware correctly. The comprehensive training period is typically expected to span 3-4 days. Once your training concludes, the Guild team will remain available to assist you via phone and internet support. Remember, we are always here to address any concerns, regardless of their size. Your success is our priority, and we are committed to ensuring you have the resources you need to thrive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$65 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Diamond Relations CRM

Website

www.diamondrelationscrm.com

Vendor Details

Company Name

Guild Jeweler Software Solutions

Founded

2001

Country

United States

Website

www.guildjeweler.com

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management No 
Repair Tracking No 
Supplier Management No 
Wholesaler Management No 

Product Features

Jewelry Store Management

Appraisal Management Yes 
Commission Management Yes 
Consignments Yes 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management No 
Repair Tracking Yes 
Supplier Management No 
Wholesaler Management No 

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