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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Insuresoft's Diamond Billing solution aims to equip insurers with precise, instantaneous data and self-service features tailored for agents and policyholders alike. This system empowers agents to efficiently oversee their operations while allowing policyholders to manage their coverage whenever they choose. By automating routine processes, it ensures that tasks are handled correctly and supports real-time adjustments to payment plans across various options. Additionally, it adeptly manages scenarios like non-paid cancellations and reinstatements, which streamlines service delivery and boosts overall policyholder satisfaction. Its customizable design meets the specific requirements of both agents and policyholders, facilitating the adoption of flexible pay plans that align with clients' needs and enabling mid-term changes to payment arrangements. Moreover, Diamond Billing supports an extensive range of payment methods, including mobile transactions, online payments, credit cards, electronic funds transfers, checks, or cash, ensuring convenience for all users. This comprehensive approach not only enhances user experience but also fosters stronger relationships between insurers and their clients.

Description

With automated workflows that are triggered based on policy expiration dates, you can process client renewals in fraction of the time it takes staff to do manually. With broker-tested emails and automated workflows that maximize each interaction, you can connect with prospects and policyholders at all stages of the insurance lifecycle. You can boost your online reviews and convert dissatisfied customers with the well-respected Net Promoter®, survey tool. It helps you gauge and improve the customer experience. You can reduce your call volume and improve customer experience by giving policyholders 24/7 online access to their policy documents, proofs of insurance, billing, etc. You can see how Pathway makes it easier to attract clients and keep them satisfied for your CSRs and brokers. Learn how automated marketing solutions can transform the way agents and brokers do business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Applied Epic
HawkSoft
Insuresoft Diamond
NowCerts
QQCatalyst
Vertafore AMS360

Integrations

Applied Epic
HawkSoft
Insuresoft Diamond
NowCerts
QQCatalyst
Vertafore AMS360

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$120 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Insuresoft

Founded

1993

Country

United States

Website

www.insuresoft.com/platform/insurance-billing-software/

Vendor Details

Company Name

Pathway

Founded

2016

Country

Canada

Website

www.pathwayport.com

Product Features

Product Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Alternatives

Alternatives