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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DBE offers a fully dynamic and customizable experience that allows your business to implement rapid, code-free rate adjustments. It combines the versatility and strength of spreadsheets with an efficient billing process. Instead of investing in an expensive complete Customer Information System (CIS), consider the necessary Billing Flexibility that DBE offers. It delivers the capabilities of a premium Utility CIS at a significantly lower cost. There's no requirement to enhance your infrastructure or deal with software compatibility issues, as DBE can handle your Billing Determinants in real-time through Web Services or in batch formats. All information is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are protected via secure HTTPS and SFTP protocols. Furthermore, DBE accommodates your chosen Bill Print solution, whether it's managed in-house or by a third-party vendor, ensuring that both real-time rendering and bulk customer mailings are executed effortlessly using the Diamond Billing Engine. This flexibility in billing processes not only saves you money but also streamlines your operations, allowing you to focus more on core business activities.

Description

enQuesta, our comprehensive and fully supported Customer Information System (CIS), offers the flexibility to be hosted and configured according to your specific needs. In addition to its modern core features, it provides optional extended functionalities that encompass a range of useful modules, interfaces, and integrations. Our approach is grounded in building trusted relationships, which is why the same friendly experts who set up your system will also be your ongoing, hands-on support team for the long haul. This ensures continuity and a deeper understanding of your unique requirements as you grow and adapt.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Diamond Concepts and Consulting

Website

www.diamondconcepts.us

Vendor Details

Company Name

Systems & Software

Country

United States

Website

ssivt.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas Yes 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

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