Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DBE offers a fully dynamic and customizable experience that allows your business to implement rapid, code-free rate adjustments. It combines the versatility and strength of spreadsheets with an efficient billing process. Instead of investing in an expensive complete Customer Information System (CIS), consider the necessary Billing Flexibility that DBE offers. It delivers the capabilities of a premium Utility CIS at a significantly lower cost. There's no requirement to enhance your infrastructure or deal with software compatibility issues, as DBE can handle your Billing Determinants in real-time through Web Services or in batch formats. All information is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are protected via secure HTTPS and SFTP protocols. Furthermore, DBE accommodates your chosen Bill Print solution, whether it's managed in-house or by a third-party vendor, ensuring that both real-time rendering and bulk customer mailings are executed effortlessly using the Diamond Billing Engine. This flexibility in billing processes not only saves you money but also streamlines your operations, allowing you to focus more on core business activities.
Description
Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
powerconnect.ai
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Diamond Concepts and Consulting
Website
www.diamondconcepts.us
Vendor Details
Company Name
SpryPoint
Founded
2011
Country
Canada
Website
sprypoint.com/pages/solutions/spry-cis/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No