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Description
Dialogic OnDemand Voicemail operates entirely on software and is capable of functioning within virtualized settings, which facilitates resource sharing and lowers the costs associated with service delivery. It effectively reduces the necessity for multiple mailboxes by generating temporary resources that can be utilized by various subscribers while ensuring the same levels of privacy and security as traditional mailboxes. Unlike outdated systems that incur high maintenance expenses and demand additional physical space and power, transitioning to a fully virtualized, on-demand platform can significantly decrease operational costs without sacrificing service quality. The user-friendly interface is specifically crafted to boost your subscribers’ ability to manage their own services, ultimately leading to a reduction in customer care expenses as well. This system allows for the creation of dynamic and temporary voicemail boxes, assigning them to customers only when required. By minimizing the number of voicemail boxes, costs can be reduced further, and accessibility is granted from any device at any location. Not only does this upgrade enhance the visual appeal of your voicemail service, but it also ensures customers benefit from the latest features simultaneously. Furthermore, the flexibility of the system fosters a more responsive service tailored to user needs.
Description
IVM is a telephone answering system, voice mail and phone attendant that can be installed on Windows computers. It can also be used to answer calls using professional telephony lines or voice modems. You can also create sophisticated telephone interactive response systems. There are many exciting ways that IVM can be used to help you serve your customers, save time, and provide information.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon S3
Yes
Axon Virtual PBX
No
Express Talk
No
Hadoop
Yes
Integrations
Amazon S3
No
Axon Virtual PBX
Yes
Express Talk
Yes
Hadoop
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$49.99/one-time
Unrestricted up to 64 lines single installation licenses available depending on business requirements.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dialogic
Founded
1984
Country
United States
Website
www.dialogic.com/ondemand-voicemail
Vendor Details
Company Name
NCH Software
Founded
1993
Country
United States
Website
www.nch.com.au/ivm/index.html
Product Features
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
Yes