Average Ratings 4 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Description

Thoughtly allows businesses to create and implement advanced AI voice agents in a mere 17 minutes, ushering in a new era of communication. Enhance your strategic decisions with in-depth analytics, comprehensive reports, and A/B testing capabilities. Thoughtly offers immediate data visualization and performance insights, allowing you to refine your communication strategies, grasp customer preferences, and boost conversion rates effectively. Your Thoughtly agent integrates seamlessly with your calendar, collaborating with callers to identify the most suitable meeting times, ensuring coordination is a breeze. Each incoming call is a chance for engagement. With Thoughtly, no potential lead will go unanswered, as your agent expertly guides them to the most appropriate contact point, ensuring perfect routing every time and maximizing conversion opportunities. Additionally, Thoughtly's unique features make it easier than ever to stay ahead in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BotCore
Clienk
CodeBaby
Cognigy.AI
Dialpad Support
EBM
Expertflow Contact Center
Google Cloud Platform
Ideta
Landbot.io
Meya
Neo Enterprise Assistant Platform
Resolve
SilFer Bots
Thunkable
Twilio
Webex Contact Center
XCALLY
respond.io
voximplant

Integrations

BotCore
Clienk
CodeBaby
Cognigy.AI
Dialpad Support
EBM
Expertflow Contact Center
Google Cloud Platform
Ideta
Landbot.io
Meya
Neo Enterprise Assistant Platform
Resolve
SilFer Bots
Thunkable
Twilio
Webex Contact Center
XCALLY
respond.io
voximplant

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Vendor Details

Company Name

Thoughtly

Founded

2023

Country

United States

Website

thought.ly/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

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