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features
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Description

Dialog provides a comprehensive, modular solution for pharmacovigilance literature monitoring, designed to enhance the efficiency of organizations responsible for drug safety reporting by automating and refining the entire process of literature triage. With access to over 140 reputable scientific and medical literature databases, including MEDLINE, Embase, and Biosis, it standardizes the content from various sources, ensuring a consistent approach to precision search, deduplication, and structured XML output. The DialogML engine utilizes advanced artificial intelligence to prioritize search results based on their relevance to patient safety, identifies critical safety concepts, and categorizes references pertinent to ICSRs (Individual Case Safety Reporting), aggregated reports (PBRER, PSUR, DSUR), and safety signals, enabling reviewers to swiftly pinpoint high-priority articles. Furthermore, the Dialog Alerts Manager enhances the process of creating and managing alerts by providing features such as bulk editing options, comprehensive audit trails for changes in search strategies, flexible scheduling, and detailed tracking of delivery histories. This integrated system significantly reduces the time and effort required for effective literature monitoring, empowering organizations to focus more on critical drug safety issues.

Description

TrominoCARE is a versatile, cloud-driven Medical Information Call Center (MICC) software crafted to streamline daily operations within medical information call centers. It encompasses a thorough database that facilitates the management of MICC activities throughout their entire lifecycle, addressing different types of calls such as medical queries, product quality issues, and adverse event reports. With accessibility on mobile devices, tablets, and desktops, TrominoCARE promotes adaptability and quick responses across various platforms. Its primary features include automating processes for all call types, generating Field Alert Reports (FARs) automatically, and providing a customizable client product dictionary along with tailored workflows to meet specific business requirements. Additionally, the platform includes a mobile app that empowers medical sales representatives and field teams to collect and report information without needing an internet connection, while also ensuring seamless integration with safety and MICC systems. This comprehensive approach enhances both efficiency and communication within the medical information landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

XML Yes 

Integrations

XML No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clarivate

Country

United Kingdom

Website

clarivate.com/life-sciences-healthcare/research-development/pharmacovigilance-drug-safety/dialog/

Vendor Details

Company Name

TrominoSoft

Country

United States

Website

trominosoft.com/trominocare/

Product Features

Product Features

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