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features
design
support

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Write a Review

Description

Dialer360 leads the way in offering innovative Cloud call center software solutions. This advanced technology features a Predictive dialer, integrated Avatar, CRM capabilities, and a Web Phone, along with Voice and SMS broadcasting, a hosted Phone system, and VoIP services. It is an affordable and user-friendly option that requires minimal time to learn, making it an ideal choice for Inbound, Outbound, and Blended call centers. Additionally, it allows seamless integration with various third-party applications such as Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, enhancing its versatility and functionality for users. Ultimately, Dialer360 empowers organizations to optimize their communication processes effectively.

Description

Voice broadcasting is a method for delivering pre-recorded audio messages to an audience. Sarv's interactive voice broadcasting platform utilizes cutting-edge technology to efficiently manage significant traffic volumes. As a trusted and user-friendly voice broadcasting service provider in India, we strive to fulfill customer needs with immediate results. Discover the advantages of voice broadcasting, including the ability to use your mobile number as the caller ID or to create a unique and personalized caller ID. Enhance your visibility and engagement rates effectively. Once a call concludes, we provide a report detailing the status of each number contacted. Monitor the effectiveness of your voice campaigns in real-time, and empower your voice message recipients with the option to connect with a live representative, enabling you to concentrate on those who genuinely wish to engage. This functionality not only streamlines communication but also enhances the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Pipedrive Yes 
Salesforce Yes 
Vtiger CRM Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Microsoft Dynamics 365 No 
Pipedrive No 
Salesforce No 
Vtiger CRM No 
Zendesk No 
Zoho CRM No 

Pricing Details

$25 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dialer360

Founded

2015

Country

United Kingdom

Website

www.dialer360.com

Vendor Details

Company Name

Sarv.com

Founded

2011

Country

India

Website

sarv.com/voice-broadcast/

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

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