Average Ratings 620 Ratings
Average Ratings 1 Rating
Description
DialedIn is a cloud-based call center software built for teams that demand reliability, performance, and control at scale. It streamlines operations with intelligent tools that simplify call management, optimize agent workflows, and improve customer experiences. Rather than adding layers of complexity, DialedIn provides a flexible, scalable system that reduces wasted time and helps contact centers operate more efficiently. From inbound and outbound calling to blended environments, DialedIn is engineered to adapt to evolving business needs while maintaining compliance and uptime.
• Intelligent Call Routing: Matches each customer with the right agent to improve satisfaction and better balance workloads.
• Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime.
• Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around.
• 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer.
• CleanCallerID™: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction.
With built-in analytics, reporting, and automation features, supervisors gain full visibility into agent performance and call outcomes, allowing for smarter decision-making and stronger ROI. DialedIn is not only designed to maximize live connections but also to keep agents connected with customers through secure, dependable, and user-friendly technology. By removing friction from daily operations, DialedIn empowers contact centers of all sizes to focus less on manual processes and more on delivering excellence.
Description
Introducing the premier prospecting solution from the forefront of sales telephony innovation.
• Featuring a unique copper-based technology that ensures unmatched call clarity and immediate connection.
• Benefit from straightforward calling modes and sophisticated filters that provide quick access to effective sales strategies.
• Utilize the Click to Call function for a blend of manual list management and nurturing calls.
• Experience automated single line power dialing, reaching up to 85 calls each hour.
• Take advantage of automated multi-line power dialing, capable of up to 300 calls per hour.
Effectively oversee leads, contacts, and your sales pipeline with our user-friendly lead manager.
• Easily import data, automatically post information from our trusted data partners, or utilize our tailored lead capture forms to enhance your pipeline.
• Craft calling lists, categorize your data into personalized groups, and establish customized workflows.
• Stay organized with Mojo's comprehensive calendar and scheduling tools for managing tasks, follow-up calls, and appointments, ensuring nothing slips through the cracks.
This all-in-one system transforms your sales process, empowering you to maximize productivity and efficiency like never before.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zapier
Yes
BoomTown
No
Dropbox
Yes
Follow Up Boss
No
Gong
Yes
Google Calendar
No
Google Workspace
Yes
HubSpot Sales Hub
Yes
Jira
Yes
Mailchimp
No
Integrations
Zapier
Yes
BoomTown
Yes
Dropbox
No
Follow Up Boss
Yes
Gong
No
Google Calendar
Yes
Google Workspace
No
HubSpot Sales Hub
No
Jira
No
Mailchimp
Yes
Pricing Details
$25.00/month/user
Enterprise Plus - $25 per user w/
annual commit
Enterprise - $39 per user w/
annual commit
Professional - $59 per user w/
annual commit
Small Business - $79 per user w/
annual commit
annual commit
Enterprise - $39 per user w/
annual commit
Professional - $59 per user w/
annual commit
Small Business - $79 per user w/
annual commit
Free Trial
No
Free Version
No
Pricing Details
$99 per license
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DialedIn
Founded
1996
Country
United States
Website
getdialedin.com
Vendor Details
Company Name
Mojo Dialing Solutions
Founded
2001
Country
United States
Website
www.mojosells.com
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Product Features
Auto Dialer
Call Center Management
No
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
No
Lead Distribution
No
Lead Nurturing
Yes
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
Yes
Prospecting Tools
No
Source Tracking
No
Sales Acceleration
CPQ
No
Campaign Management
No
Dialer
No
Email Sequencing
No
Email Templates
Yes
Email Tracking
No
List Building
No
Meeting Scheduler
No
Predictive Analytics
No
Reporting
Yes
Sales Gamification
No
Sales Intelligence
No
Sales Workflow Management
No