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Average Ratings 620 Ratings

Average Ratings 1 Rating

Total
ease
features
design
support

Description

DialedIn is a cloud-based call center software built for teams that demand reliability, performance, and control at scale. It streamlines operations with intelligent tools that simplify call management, optimize agent workflows, and improve customer experiences. Rather than adding layers of complexity, DialedIn provides a flexible, scalable system that reduces wasted time and helps contact centers operate more efficiently. From inbound and outbound calling to blended environments, DialedIn is engineered to adapt to evolving business needs while maintaining compliance and uptime. • Intelligent Call Routing: Matches each customer with the right agent to improve satisfaction and better balance workloads. • Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime. • Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around. • 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer. • CleanCallerID™: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction. With built-in analytics, reporting, and automation features, supervisors gain full visibility into agent performance and call outcomes, allowing for smarter decision-making and stronger ROI. DialedIn is not only designed to maximize live connections but also to keep agents connected with customers through secure, dependable, and user-friendly technology. By removing friction from daily operations, DialedIn empowers contact centers of all sizes to focus less on manual processes and more on delivering excellence.

Description

Introducing the premier prospecting solution from the forefront of sales telephony innovation. • Featuring a unique copper-based technology that ensures unmatched call clarity and immediate connection. • Benefit from straightforward calling modes and sophisticated filters that provide quick access to effective sales strategies. • Utilize the Click to Call function for a blend of manual list management and nurturing calls. • Experience automated single line power dialing, reaching up to 85 calls each hour. • Take advantage of automated multi-line power dialing, capable of up to 300 calls per hour. Effectively oversee leads, contacts, and your sales pipeline with our user-friendly lead manager. • Easily import data, automatically post information from our trusted data partners, or utilize our tailored lead capture forms to enhance your pipeline. • Craft calling lists, categorize your data into personalized groups, and establish customized workflows. • Stay organized with Mojo's comprehensive calendar and scheduling tools for managing tasks, follow-up calls, and appointments, ensuring nothing slips through the cracks. This all-in-one system transforms your sales process, empowering you to maximize productivity and efficiency like never before.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
BoomTown No 
Dropbox Yes 
Follow Up Boss No 
Gong Yes 
Google Calendar No 
Google Workspace Yes 
HubSpot Sales Hub Yes 
Jira Yes 
Mailchimp No 
Make Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Oracle CRM On Demand Yes 
Real Geeks No 
Salesforce Yes 
Slack Yes 
Zapier Canvas Yes 
Zendesk Yes 
Zoho Analytics Yes 

Integrations

Zapier Yes 
BoomTown Yes 
Dropbox No 
Follow Up Boss Yes 
Gong No 
Google Calendar Yes 
Google Workspace No 
HubSpot Sales Hub No 
Jira No 
Mailchimp Yes 
Make No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Oracle CRM On Demand No 
Real Geeks Yes 
Salesforce No 
Slack No 
Zapier Canvas No 
Zendesk No 
Zoho Analytics No 

Pricing Details

$25.00/month/user
Enterprise Plus - $25 per user w/
annual commit
Enterprise - $39 per user w/
annual commit
Professional - $59 per user w/
annual commit
Small Business - $79 per user w/
annual commit
Free Trial No 
Free Version No 

Pricing Details

$99 per license
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DialedIn

Founded

1996

Country

United States

Website

getdialedin.com

Vendor Details

Company Name

Mojo Dialing Solutions

Founded

2001

Country

United States

Website

www.mojosells.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech Yes 
Voice Customization No 
Voice Mail Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Product Features

Auto Dialer

Call Center Management No 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture No 
Lead Distribution No 
Lead Nurturing Yes 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management Yes 
Prospecting Tools No 
Source Tracking No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates Yes 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting Yes 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

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