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Description
DialedIn is a sophisticated contact center software solution designed to enhance the efficiency and productivity of contact centers. This all-inclusive solution offers a comprehensive suite of tools that streamline operations for both agents and administrators, firmly positioning it in the CCaSS (Contact Center as a Service) software category. Targeted at companies striving for efficient customer contact and lead management, DialedIn optimizes ROI, transforming businesses into modern, profit-centric operations.
Intelligent Call Routing: Efficiently directs calls to the most suitable agent, maximizing customer satisfaction and optimizing agent workload.
Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime.
Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around.
100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer.
CleanCallerID: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction.
Description
Intelliverse's Sales Dialer software significantly boosts sales performance by enhancing the speed, efficiency, and predictability of the sales process. Leveraging data-driven insights and real-time analytics, this sales acceleration technology enables sales professionals to operate more intelligently and swiftly, ultimately fostering high-performing sales teams that drive revenue growth. It seamlessly integrates with various CRM systems, including Salesforce.com and Microsoft Dynamics, offering a smooth exchange of data and unified reporting on call logs and contact histories. Users benefit from on-demand statistics for their entire team, which track dials, call outcomes, and scheduled meetings. Additionally, it enhances the response time for incoming leads and ensures that each lead is contacted a minimum of five times. By utilizing local phone numbers, businesses can boost their outbound prospecting connection rates by as much as 58%, making it easier to engage with potential customers effectively. This innovative solution not only streamlines the sales process but also empowers teams to maximize their outreach efforts.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Salesforce
Gong
HubSpot Sales Hub
Microsoft Dynamics 365
Oracle CRM On Demand
Slack
Zapier
Zoho Analytics
Integrations
Salesforce
Gong
HubSpot Sales Hub
Microsoft Dynamics 365
Oracle CRM On Demand
Slack
Zapier
Zoho Analytics
Pricing Details
$25.00/month/user
Free Trial
Free Version
Pricing Details
$49
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DialedIn
Founded
1996
Country
United States
Website
getdialedin.com
Vendor Details
Company Name
Intelliverse
Founded
1984
Country
United States
Website
www.intelliverse.com/services/intellisales-dialer.shtml
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys