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Description
Dialecto provides a comprehensive conversational commerce solution tailored for eCommerce businesses, seamlessly merging messaging applications with eCommerce systems to help companies turn more conversations into sales with reduced effort. Business owners and eCommerce managers can oversee customer communications from a centralized inbox, gaining instant access to products and order histories at the touch of a button, while also enabling the creation of support tickets and quick responses to enhance efficiency and scalability. Additionally, they can automate marketing initiatives to boost conversion rates significantly and enhance customer engagement through personalized interactions.
Key attributes of our platform include a unified inbox that consolidates multiple messaging channels integrated with eCommerce, allowing real-time access to product information and order details with ease. Features also encompass the recovery of abandoned carts, automated messages for birthdays and thank-you notes, and in-depth conversational analytics powered by AI to provide valuable insights into sales and support. Furthermore, our solution ensures smooth integration with various eCommerce platforms, making it a versatile tool for modern businesses.
Description
QuickCEP: The Comprehensive Hub for Customer Engagement.
Are you overwhelmed by managing various communication platforms and finding it difficult to deliver outstanding customer service? Your search ends with QuickCEP, the all-in-one platform designed to simplify customer engagement and enhance your sales performance.
Notable Features:
Centralized Inbox: Consolidate all customer interactions (live chat, social media, email, and SMS) into one easy-to-navigate dashboard.
Intelligent Chatbots: Offer round-the-clock automated assistance along with tailored suggestions for customers.
Automated Marketing: Develop focused campaigns, dispatch customized emails, and keep customers engaged with timely alerts.
Targeted Customer Groups: Categorize customers by demographics, behaviors, and other relevant factors to improve marketing efforts.
Insightful Analytics: Acquire essential insights into customer behaviors and evaluate your performance metrics effectively.
Join a growing number of businesses that have revolutionized their customer engagement strategies and experienced impressive outcomes. With QuickCEP, you can elevate your customer service to new heights and foster lasting relationships.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dialecto
Founded
2024
Country
Uruguay
Website
dialecto.com
Vendor Details
Company Name
QuickCEP
Founded
2021
Country
Singapore
Website
www.quickcep.com
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration