Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
Countless companies rely on DYL to enhance their service productivity. Similarly, numerous businesses trust DYL to improve their marketing efficiency. With features like "Listen, Whisper, Barge," you can effectively guide and train your employees during live calls. Tailor your workflows, lead distribution, voicemail, and on-hold messages to create a more personalized experience for your clients. Every feature is included in a single, affordable price, eliminating the hassle of managing multiple service providers. Our onboarding specialists ensure you are operational within just one hour, complete with complimentary training. As your organization expands, adding users is a straightforward process that can be completed with a simple phone call. Our dedicated team of developers consistently maintains and refines the system to guarantee superior performance. DYL equips businesses with essential tools to turn potential leads into actual sales and transform customers into loyal advocates. Customers using our service have reported a remarkable 35% increase in new business, alongside a 25% rise in team productivity, highlighting the effectiveness of our solutions. By choosing DYL, you're not just investing in a service; you're partnering with a system designed for growth and success.
Description
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation.
The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, advanced call distribution strategies, and a Movable Dialer for flexible agent workflows.
Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), seamless Theme Customization for brand alignment, and integration capabilities for CRM and third-party systems. It also ensures regulatory adherence with built-in TCPA Compliance features for safe and compliant outreach.
With both cloud and on-premise deployment options, iCallify enables businesses across industries to transform their contact center operations into high-performance engagement hubs.
Key Features:
AI-Powered Omnichannel Contact Center
Optimized for Low Bandwidth Environments
Low Server Configuration Requirements
Advanced Dialer Suite with Multi-Mode Campaign Control
Multi-Tenant Architecture for BPO & Enterprise Use
WhatsApp Business Calling Integration
Dedicated WhatsApp Call Center Software with Reporting
Built-in Billing System
Real-Time Supervisor Control Tools
Scalable Deployment (Cloud & On-Premise)
Movable Dialer for enhanced usability
Theme Customization for personalized inter
API Access
Has API
No
API Access
Has API
No
Integrations
EZLynx
Yes
Farmers Business Network
Yes
FlowUp
Yes
Odoo
No
QQCatalyst
Yes
Salesforce
No
Vertafore AMS360
Yes
WhatsApp
No
Wufoo
Yes
Zoho CRM
No
Integrations
EZLynx
No
Farmers Business Network
No
FlowUp
No
Odoo
Yes
QQCatalyst
No
Salesforce
Yes
Vertafore AMS360
No
WhatsApp
Yes
Wufoo
No
Zoho CRM
Yes
Pricing Details
$85 per month
Free Trial
No
Free Version
No
Pricing Details
$10 /user/month
Flexible pricing tailored to your business needs. Start with a 14-day free trial to explore all features—contact us for detailed pricing and a customized quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DYL
Founded
2009
Country
United States
Website
dyl.com
Vendor Details
Company Name
iCallify
Founded
2011
Country
United States
Website
icallify.com
Product Features
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes