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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DialOnce streamlines customer interaction journeys, whether through voice or digital means, ensuring that clients are directed to the most appropriate channel to meet their needs. Customer satisfaction is both measured and validated by our clients, as well as by independent consulting agencies. We provide guidance towards the most effective solution to enhance First Contact Resolution. Additionally, we promote the adoption of digital and self-service support options. Our omnichannel approach allows for real-time oversight of customer journeys, ensuring optimal management. By offering solutions that address 100% of your calls, we optimize availability and reduce operational costs associated with low value-added calls. Furthermore, we enhance sales productivity by enabling resources to focus on outbound calls. The promotion of self-service solutions not only lowers processing costs but also aids in achieving First Contact Resolution. Ultimately, our comprehensive omnichannel overview facilitates the orchestration of customer relationships by continuously monitoring the effectiveness of your solutions and contact paths. This results in improved customer experience and operational efficiency.

Description

Finding a payment processor that aligns perfectly with your business requirements can be quite challenging. Look no further than REPAY, your all-in-one solution for comprehensive payment services! We provide a range of offerings, from omni-channel payment processing—both incoming and outgoing—to effective messaging management solutions and top-tier security, ensuring a complete management of the payment lifecycle that accommodates payments anytime and anywhere, tailored specifically for your needs. With our services, you can facilitate hassle-free omni-channel acceptance, leading to more streamlined transactions and happier customers. Additionally, we enable you to modernize and digitize vendor payments, minimizing reliance on paper checks and cutting down on transaction costs. Our platform also allows for quicker access to funds by disbursing them directly to customer debit and prepaid cards. Moreover, our versatile messaging tools keep you engaged with your customers seamlessly across various channels. By choosing REPAY, you're not just opting for a payment processor; you're embracing a holistic payment ecosystem designed to enhance your business operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Cogent No 
Collect! No 
Debtmaster No 
Inn-Flow No 
InterProse ACE No 
Lightspeed DMS No 
LoanPro No 
Magento No 
Megasys Omega No 
PrestaShop No 
QuickBooks Online No 
Totality No 
WooCommerce No 

Integrations

BigCommerce Yes 
Cogent Yes 
Collect! Yes 
Debtmaster Yes 
Inn-Flow Yes 
InterProse ACE Yes 
Lightspeed DMS Yes 
LoanPro Yes 
Magento Yes 
Megasys Omega Yes 
PrestaShop Yes 
QuickBooks Online Yes 
Totality Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dial Once

Founded

2014

Country

France

Website

dial-once.com

Vendor Details

Company Name

REPAY

Founded

2006

Country

United States

Website

www.repay.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

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