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Description
Dial IQ, developed by Klenty, is a versatile sales dialer that automates the labor-intensive elements of cold calling, allowing sales teams to concentrate on building relationships with potential clients. With three different dialing modes, users can connect with up to five prospects at once, achieving over 300 calls in a single hour. It simplifies the process of making consecutive calls with just one click, making it particularly effective for reaching out to well-organized lists. Users gain immediate access to CRM information, research, and notes, facilitating personalized follow-up interactions. Among its advanced features is an AI-driven voicemail detection system that skips over voicemails, alongside automatic voicemail drops to enhance callback rates. The dialer also includes functionalities for call forwarding and routing to minimize missed opportunities, local dialing to boost connection rates, and real-time call summaries through automatic transcription. These features are designed to improve connection rates and make the calling experience more efficient for sales teams, ultimately driving better results in their outreach efforts. Klenty’s robust capabilities ensure that sales representatives can maximize their productivity while effectively engaging with potential clients.
Description
The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.
API Access
Has API
API Access
Has API
Pricing Details
$35 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Klenty
Founded
2015
Country
United States
Website
www.klenty.com/dial-iq/
Vendor Details
Company Name
OPC Marketing
Founded
2001
Country
United States
Website
www.spitfiredialers.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management